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Wells Fargo Bank, FRONTIER VILLAGE BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Rude Branch Manager
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by shocked1, Jun. 30, 2014
I have worked at banks when I was younger. In all my experience with working at them, and now with owning our own business and home financing and all the dealings I have had over the years, I have not EVER had a BRANCH MANAGER be SO RUDE and in you face insulting as the manager at the Frontier Village Wells Fargo was to me.
He asked for ID (for a letter I was turning in to the branch). I pulled it out and plunked it on the table for him (mind you this was in his office and I was standing and the table was big and low) and it skidded and he looked at me with a glare. I didn't intend it to slide on the table but he said after a few minutes, "do you always throw your ID? And I was shocked, I said "did that offend you?" and he said yes! and I was like......well I can go some where else then. And as I left he glared at me all the way out of off his office and towards the door. All I can say is WOW!!! If this is how branch managers treat customers that is terrible. What ever happened to customer service!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Frontier Village Branch at Prescott, AZ
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby shocked1, Jun. 30, 2014
I have worked at banks when I was younger. In all my experience with working at them, and now with owning our own business and home financing and all the dealings I have had over the years, I have not EVER had a BRANCH MANAGER be SO RUDE and in you face insulting as the manager at the Frontier Village Wells Fargo was to me.
He asked for ID (for a letter I was turning in to the branch). I pulled it out and plunked it on the table for him (mind you this was in his office and I was standing and the table was big and low) and it skidded and he looked at me with a glare. I didn't intend it to slide on the table but he said after a few minutes, "do you always throw your ID? And I was shocked, I said "did that offend you?" and he said yes! and I was like......well I can go some where else then. And as I left he glared at me all the way out of off his office and towards the door. All I can say is WOW!!! If this is how branch managers treat customers that is terrible. What ever happened to customer service!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Frontier Village Branch at Prescott, AZ
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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