Wells Fargo Bank, East Coachella Branch

Name:Wells Fargo Bank, East Coachella Branch
Full Service Brick and Mortar Office
Review:767 client reviews
Location:49201 Grapefruit Blvd
Coachella, CA 92236

Riverside County
View Other Branches
 
Phone:760-391-5115
Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 09:00 to 16:00
Branch Deposit:$29,015,000
FDIC Cert:#3511
Established:2007-07-16


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6359, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,532,784,000,000
Total Deposits:$1,213,156,000,000
Total Equity Capital:$144,984,000,000
Total Domestic Office Deposits:$1,062,122,000,000
Net Income:$19,569,000,000
Quarterly Net Income:$4,828,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:13%
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Client Review

767 client reviews of Wells Fargo Bank scored 2 out of 5.

Ronald Osborn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TiredOldman, Apr. 15, 2015

I have been with this bank since it was taken over when the Obama administration decided Wachovia needed to be taken over by Wells Fargo.  The quality of service has been of a much poorer quality ever since.  It is a mega bank that really has no interest or interaction with the individual.  I have been on the phone for over 20 minutes to try to change an appointment time today.  At this point I do not care that they expect me and I will not show up.  They can not even answer the phone, even when it is an inside line that only the big headquarters has and transfers you too.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Belleview Branch at Belleview, FL
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Winter Garden Dillard St Wells Fargo
Overall Rating
Office Environment & Staff
Waiting Time
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by JWolff, Mar. 31, 2015

I only have deposit boxes here. As it is the closest bank to my home.
One out of 7 times I get right in and out. Hit invariably just to get into my box: I have to wait 7-25 minutes.  It really makes pulling valuables in and out of the box a big drag. I have tried to make an online appt to do this: but the officer who I had the appt with shamed me and said that was NOT what Appts are for.  
I would just like pleasant, relatively quick service here
The staff all keep bumming me off to underlings because they don't want to do it. It might help also if they would clean up and organize their security box vault.  It is disorganized and the signature files are a mess. It looks like no one Cleans or organizes this area ever.
So far, I am tolerating this.  But if things cintinue, as is: I will love my stuff elsewhere.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, South Dillard Street Branch at Winter Garden, FL
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by crtreportr 2015-04-03 17:10:30
Take your valuables while you can.  I am a customer since 1971 and at the branch in Roselle Park, NJ, they lost my signature card because of their archaic index card system and I have been waiting now for 2 weeks. They will not allow me to access my safety deposit box, even though I have the two keys and box number.  As a matter of fact with all the bank changeovers, they now have no record of linking the box to any of my accounts.  They are researching and researching and  never return my calls. They actually asked me if I have any paper proof!  From 40 years ago! There is no customer service here.  They do not care.  I have some very valuable and irreplaceable things inside and this is so upsetting, it is making me physically ill. The only reason I stay with Wells Fargo is because of my personal banker who is wonderful --  he is not at this branch. If it weren't for him I would be out of there.
Awful bankers at 6733 S University Blvd Wells Fargo
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by burt2015, Mar. 27, 2015

I closed a checking account out on March 2 with Kevin Fehr and received written confirmation of the closure. On March 10, a charge was  attempted on my checking account. Instead of Wells declining the charges as account closed this bank actually processed the charge and accessed my Wells Fargo credit card to pay for it ( since my checking account was closed). What kind of bank allows charges on a CLOSED  CHECKING ACCOUNT?  Then if that was not enough,  this bank  in turn actually charged me an overdraft fees to my credit card for this!!!!!  REALLY AN OVERDRAFT CHARGE ON A CLOSED BANK ACCOUNT?? APPARENTLY WELLS IS REALLY HARD UP FOR MONEY.  I called Kevin Fehr about the matter since he closed my account out. Kevin  said he would look into it and "call me back" to ensure this was taken care of as that should not of happened. Well Kevin never called me back. I left two messages for him after that- no return call. I then physically went in this bank to get the charge removed and to get the overdraft charged returned. I asked to speak to the manager, however "he was busy" and I got stuck  speaking with Eduardo about this issue. He told me he could not help  me.  REALLY HOW HARD IS IT TO REVERSE AN OVERDRAFT CHARGE THAT SHOULD NOT OF OCCURED? Instead I was told  I had to open a fraud case.   REALLY, GIVE ME A BREAK!  IF A PERSON CLOSES A CHECKING ACCOUNT THE ACCOUNT SHOULD BE CLOSED PERIOD. ALL ATTEMPTED CHARGES SHOULD BE REJECTED/ ACCOUNT CLOSED!
Apparently that does not happen with Wells Fargo.

I will be reporting this issue to the Colorado bank commission. This is just poor business.  
One would think personal bankers would have the ability to reverse overdraft charges. If these two cant do something as simple as that do you really want them assisting you with bigger financial issues.....   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Southglenn Branch at Littleton, CO
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