Wells Fargo Bank, EAST BROADWAY BRANCH

Name:Wells Fargo Bank, EAST BROADWAY BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:381 E Broadway
Salt Lake City, UT 84111

Salt Lake County
View Other Branches
 
Phone:801-246-3040
FDIC Cert:#3511
Established:09/15/1952


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
 More...


Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

I will never go to this branch again
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by skubota, Jul. 11, 2014

I went to this bank on a lunch break to get a debit card replaced.  A teller asked me what I needed and I explained. They had me sit and wait for a person to come talk to me.  I did this.  He sat me down, took my license, went in the back and then told me they don't issue them anymore at that location.  I was upset because had the teller had told me from the beginning I would not have wasted my time there.  Also, when I explained this to the teller when I cashed a check she had the gull to say.."Well, don't you have a back up plan in case this happens?"  I said, "Like what? Knowing my card will get stolen?"  She replied, "Yes, you should have a credit card."  I was horribly insulted and think this  location sucks.  I am planning on closing my accounts with Well's Fargo and I tell everyone I can of my situation.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Broadway Branch at Salt Lake City, UT
15 of 19 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by ggnola 2014-07-17 12:35:15
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by ggnola 2014-07-17 12:35:54
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by ggnola 2014-07-17 12:36:25
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by lamebanks 2014-07-26 12:13:14
how dare call yourself a professional bank because I lost all of my money due to ATM withdrawals and who in the hell has the guts to steal from a kid who just started their bank account. I don't have a lot of money, it took SEVEN years to save that much. They STOLE iT ALL!!! NO STARS FOR YOU.
WORST INCONSISTENT SERVICE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 1001001SOS, Apr. 20, 2013

Wells Fargo has gone WAY down hill. I've been a customer for over 25 years. I have one particular banker that I like dealing with who is knowledgeable and pleasant, and we have a very professional relationship every time. Everyone else in this bank, particularly at the Broadway Branch in Salt Lake City is a nightmare. The branch "manager" there is a complete and utter joke. I have over 6 digits in this bank, run 3 businesses, have paid off 2 auto loans and on my first dealing with him he kept referring to me as "man". Like, hey "man".  I went to him one specific time, in addition to being completely unprofessional and disrespectful, he completely sidestepped my issue, and re-directed me saying he could not help me. I have been helped by other branches with the same issue, several times before. I would just avoid this bank altogether, and if you can't, especially stay away from the broadway branch in salt lake city. I'm currently looking for a new bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Broadway Branch at Salt Lake City, UT
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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