Home > Alaska Banks > Wasilla Banks > Wells Fargo Bank Wasilla > Wells Fargo Bank, COTTONWOOD CREEK BRANCH
Wells Fargo Bank, COTTONWOOD CREEK BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Misdirected Funds
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Office Environment & Staff
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by JohnInWasilla, Aug. 28, 2014
I have been sending automatic payments to this branch into my savings account for 10 years. The main purpose is to receive the money so Wells Fargo Mortgage can withdraw it. On a few occasions the branch personnel have routed the money directly to the mortgage company without instructions to do this. I started sending more money to build savings, and once again these additional payments are going to my mortgage with no instructions to do this. It will be resolved eventually, but they have a bad history. In 2006 a banker was fired for embezzlement. I will be looking for another branch to pay my mortgage, and other banking options for savings.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cottonwood Creek Branch at Wasilla, AK
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JohnInWasilla, Aug. 28, 2014
I have been sending automatic payments to this branch into my savings account for 10 years. The main purpose is to receive the money so Wells Fargo Mortgage can withdraw it. On a few occasions the branch personnel have routed the money directly to the mortgage company without instructions to do this. I started sending more money to build savings, and once again these additional payments are going to my mortgage with no instructions to do this. It will be resolved eventually, but they have a bad history. In 2006 a banker was fired for embezzlement. I will be looking for another branch to pay my mortgage, and other banking options for savings.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cottonwood Creek Branch at Wasilla, AK
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by docWood 2014-08-30 14:51:29
Chole - I am being charged $5 monthly fee on my savings
account. Since I can not get hold of anyone while I am in Reno, NV. I will move my direct deposit next month on my pay day, you and Wells Fargo just lost another customer
for very poor customer care and bad service. I am not going to waste any more time with this; there are plenty of other banks and credit unions that will do as I ask. bye
account. Since I can not get hold of anyone while I am in Reno, NV. I will move my direct deposit next month on my pay day, you and Wells Fargo just lost another customer
for very poor customer care and bad service. I am not going to waste any more time with this; there are plenty of other banks and credit unions that will do as I ask. bye
terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by EricWilliams, Feb. 26, 2014
I have banked with every Wells Fargo in Wasilla but every time I have experienced rude tellers with a management team that lacks customer service. While on a recent visit I explained my issue with a member of a management team and Jennifer laughed at the customer service I received and then informed me if I didn't like it I could take all my money and go to another bank. If you want good customer service where people treat you like you mater bank in Wells Fargo at Wall Mart.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Cottonwood Creek Branch at Wasilla, AK
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby EricWilliams, Feb. 26, 2014
I have banked with every Wells Fargo in Wasilla but every time I have experienced rude tellers with a management team that lacks customer service. While on a recent visit I explained my issue with a member of a management team and Jennifer laughed at the customer service I received and then informed me if I didn't like it I could take all my money and go to another bank. If you want good customer service where people treat you like you mater bank in Wells Fargo at Wall Mart.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Cottonwood Creek Branch at Wasilla, AK
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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