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Wells Fargo Bank, CHAPMAN & JAMBOREE BRANCH
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Rude, egotistical ,insensitive and uneducated customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by huey, Aug. 22, 2012
My son died. Went to bank after talking with telephone representatives on how to handle accounts and what to bring to my branch. I Was treated like dirt.I was told I could not remove son's name from trust account and that my trust was all wrong. I asked for legal departments phone number and was told for internal use only. Left bank, called my attorney and he advised me to go to another branch and he would handle if there was a problem there. My trust was NOT done incorrectly. Branch at 17th and Mabury handled my needs in a matter of moments and I was treated with respect. I did not have to jump through any uncalled for paperwork or notaries. Mr. Goldstein is not an attorney, does not know his job and should not be so high and mighty with others monies or emotions. He also does not have to call the manager on the phone and have a condescending conversation about how my trust and my attorney did everything wrong while I am sitting there. He should be terminated. I have been with this branch for years and they have promoted all of the competant people. My monies are going elsewhere. My god, my son just passed at 32 years old. I did not need his unqualified, incorrect legal accessments I just needed to handle the affairs at hand.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Chapman & Jamboree Branch at Orange, CA
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby huey, Aug. 22, 2012
My son died. Went to bank after talking with telephone representatives on how to handle accounts and what to bring to my branch. I Was treated like dirt.I was told I could not remove son's name from trust account and that my trust was all wrong. I asked for legal departments phone number and was told for internal use only. Left bank, called my attorney and he advised me to go to another branch and he would handle if there was a problem there. My trust was NOT done incorrectly. Branch at 17th and Mabury handled my needs in a matter of moments and I was treated with respect. I did not have to jump through any uncalled for paperwork or notaries. Mr. Goldstein is not an attorney, does not know his job and should not be so high and mighty with others monies or emotions. He also does not have to call the manager on the phone and have a condescending conversation about how my trust and my attorney did everything wrong while I am sitting there. He should be terminated. I have been with this branch for years and they have promoted all of the competant people. My monies are going elsewhere. My god, my son just passed at 32 years old. I did not need his unqualified, incorrect legal accessments I just needed to handle the affairs at hand.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Chapman & Jamboree Branch at Orange, CA
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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