Wells Fargo Bank, 72nd & Giles Branch

Name:Wells Fargo Bank, 72nd & Giles Branch
Full Service Brick and Mortar Office
Review:723 client reviews
Location:8450 S 71st Plz
Papillion, NE 68133

Sarpy County
 
Phone:402-935-5020
Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 09:00 to 16:00
Branch Deposit:$45,556,000
FDIC Cert:#3511
Established:2007-05-23


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6343, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,388,274,000,000
Total Deposits:$1,105,241,000,000
Total Equity Capital:$139,131,000,000
Total Domestic Office Deposits:$1,010,888,000,000
Net Income:$4,576,000,000
Quarterly Net Income:$4,576,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

723 client reviews of Wells Fargo Bank scored 2 out of 5.

I will never go to this branch again
Overall Rating
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by skubota, Jul. 11, 2014

I went to this bank on a lunch break to get a debit card replaced.  A teller asked me what I needed and I explained. They had me sit and wait for a person to come talk to me.  I did this.  He sat me down, took my license, went in the back and then told me they don't issue them anymore at that location.  I was upset because had the teller had told me from the beginning I would not have wasted my time there.  Also, when I explained this to the teller when I cashed a check she had the gull to say.."Well, don't you have a back up plan in case this happens?"  I said, "Like what? Knowing my card will get stolen?"  She replied, "Yes, you should have a credit card."  I was horribly insulted and think this  location sucks.  I am planning on closing my accounts with Well's Fargo and I tell everyone I can of my situation.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Broadway Branch at Salt Lake City, UT
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by ggnola 2014-07-17 12:35:15
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by ggnola 2014-07-17 12:35:54
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by ggnola 2014-07-17 12:36:25
I went to get a blank check. Been with this bank for 8 years.  I was told I cant get a blank check cause they wont be able to collect their money if I go and get a payday loan.  I was insulted, I forgot I was in the bank to get a blank check.   I called corporate office.  They wasnt any help. Bascially defended the bank and the insults I was told. I make it my business not to go in any wellsfargo bank.  I think they all drink from the same water. All the employees have the same attitude no matter what wellsfargo bank you go in.
by lamebanks 2014-07-26 12:13:14
how dare call yourself a professional bank because I lost all of my money due to ATM withdrawals and who in the hell has the guts to steal from a kid who just started their bank account. I don't have a lot of money, it took SEVEN years to save that much. They STOLE iT ALL!!! NO STARS FOR YOU.
Customer
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by Jennx, Jul. 10, 2014

I was so impressed with the 2 employees I met, Crystal McDonald (Store Manager) and Tawanna Concepcion (Personal Banker II).   
Ms. McDonald greeted me warmly and made sure I was comfortable for the short wait I had, to open my account.  She was so pleasant, I told her she was "too nice to work in a bank."
Ms. Concepcion was extremely professional and I felt immediately comfortable with her.  We seemed to have a lot in common (where we lived in the past, etc.).  BOTH OF THESE EMPLOYEES ARE TRUE ASSETS TO WELLS FARGO.  I hope the "higher ups" at Wells Fargo appreciate these 2 great employees.  




* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Franklin Main Branch at Franklin, NC
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Wells Fargo rivals Federal Government
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by cmclaug, Jul. 08, 2014

Over the last two years, I became power of attorney for my mother who has Alzheimer's.  When I took over her finances, she had three bank accounts - one at a small regional bank, one at Fifth and Third, and one at Wells Fargo.  Our family had started banking with Wachovia back in the 1980's and been there through all the changes.  Since becoming POA, I closed the other 2 accounts to make my life easier living out of state.  I have also sold a house, sold investments, changed over all of her bank and investments over to my control. In all of this, I have had only two entities that were problematic - Wells Fargo and Social Security.  It seems that staff in the branches aren't allowed to handle much of anything, you have to do everything over the phone.  They also can't handle and send you back to the branch.  You can't get through on the phone to the branch and even when I found the "secret" phone number, no one returned my call.  Wells Fargo has become too big, to difficult, and although the branch staff have been as helpful as they can be, the overall organization has not made customer service a priority.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Franklin Main Branch at Franklin, NC
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