Webster Bank, Old Lyme Branch

Name:Webster Bank, Old Lyme Branch
Full Service Brick and Mortar Office
Review:7 client reviews
Location:7 Halls Road
Old Lyme, CT 06371

New London County
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Phone:860-434-4140
Branch Deposit:$40,755,000
FDIC Cert:#18221
Established:1995-05-08


The Bank

Name:Webster Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1960-07-01
Holden By:Webster Financial Corporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:168, view all, view on map
Website:http://www.websteronline.com
Total Assets:$21,501,553,000
Total Deposits:$15,474,183,000
Total Equity Capital:$2,219,399,000
Total Domestic Office Deposits:$15,411,637,000
Net Income:$106,990,000
Quarterly Net Income:$52,203,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:9%
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Client Review

7 client reviews of Webster Bank scored 2 out of 5.

An excellent branch and staff!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SangredeToro, Nov. 06, 2014

I went there in early October of 2014 for a bank funds letter, and was assisted by a friendly, professional and extremely lovely young lady named Chantelle.  She was both graceful and professional and helped me fully with the bank letter which I needed to have written. I would highly recommend this bank and branch of professional folks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Webster Bank, Bald Hill Road Branch at Warwick, RI
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phony reviews
Overall Rating
by jessies, Oct. 16, 2014

I have a few ira's with the bank and was searching for their phone number and saw the bad reviews. in defense of the bank at least three of the reviews were clearly written by the same person, perfect punctuation same cadence and even capitalizing one word in each review for EMPHASIS!!
liar liar!!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Ansonia Branch at Ansonia, CT
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rogue employee
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mauricev, Jan. 14, 2014

The particular branch in question once had a rogue employee on his own create an account in my name. Weirdly, he put a $1,000 (from an unknown source) into the account. I spent it without even knowing its was not mine. However, the account came with overdraft protection and a line of credit and ultimately the bank began charging me and even reporting me to the credit bureaus. They refused to acknowledge what happened or correct what they did.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Mamaroneck Branch at Mamaroneck, NY
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All Reviews...

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Citizens Bank, Old Lyme Branch (0.3 miles)
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Bank of America, Old Lyme Branch (1.4 miles)
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