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Webster Bank, Franklin Avenue Branch
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| Name: | Webster Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1870-01-01 |
| FDIC Insurance: | 1960-07-01 |
| Holden By: | Webster Financial Corporation |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 167, view all, view on map |
| Website: | http://www.websteronline.com |
| Total Assets: | $20,113,089,000 |
| Total Deposits: | $14,766,101,000 |
| Total Equity Capital: | $2,056,523,000 |
| Total Domestic Office Deposits: | $14,703,517,000 |
| Net Income: | $192,703,000 |
| Quarterly Net Income: | $51,208,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
3 client reviews of Webster Bank scored 1 out of 5.
Would not give $500 at closing for military
Overall Rating
Office Environment & Staff
Waiting Time
by dann, May. 14, 2013
I worked on a refi for my in-laws in December 2012-February 2013. It not only took forever to close, but we kept getting more paperwork to sign after the closing. The WORST part is that the rep, Kimberly Lynch, just happened to "forget" to tell us that military (active or retired) get $500 back at loan closing. I found out a week or so after the closing while looking at Webster's website for an answer to a question I had. When I asked her about that, she said she simply forgot to ask during the assessment since she was talking with me and not them and that they won't make good on the money back! Oh, OK-no problem. The bank withheld $500 from a couple of seniors, one of which is going through cancer treatment-no problem that you didn't do your job! BIG thanks for serving our country! Now the loan was sold to Fannie Mae a week before the first payment was to begin. Webster Bank is not to be trusted.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire Branch at Cheshire, CT
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Overall Rating Office Environment & Staff Waiting Timeby dann, May. 14, 2013
I worked on a refi for my in-laws in December 2012-February 2013. It not only took forever to close, but we kept getting more paperwork to sign after the closing. The WORST part is that the rep, Kimberly Lynch, just happened to "forget" to tell us that military (active or retired) get $500 back at loan closing. I found out a week or so after the closing while looking at Webster's website for an answer to a question I had. When I asked her about that, she said she simply forgot to ask during the assessment since she was talking with me and not them and that they won't make good on the money back! Oh, OK-no problem. The bank withheld $500 from a couple of seniors, one of which is going through cancer treatment-no problem that you didn't do your job! BIG thanks for serving our country! Now the loan was sold to Fannie Mae a week before the first payment was to begin. Webster Bank is not to be trusted.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire Branch at Cheshire, CT
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this branch is CLOSED
Overall Rating
by doram, Apr. 27, 2012
First of all Grand Union closed almost a decade ago. It is now a Shop Rite
This branch closed October 2011
* this review was made on Webster Bank, Southbury Grand Union Market Branch at Southbury, CT
1 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby doram, Apr. 27, 2012
First of all Grand Union closed almost a decade ago. It is now a Shop Rite
This branch closed October 2011
* this review was made on Webster Bank, Southbury Grand Union Market Branch at Southbury, CT
1 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Banking in Ridgefield
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bridge, Feb. 11, 2012
This is one of the most inept banks I have ever dealt with. Total confusion with simple processes. No communication between branches. Inability to explain banking notices and then shirking of responsibility. I don't see how this bank can survive.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Webster Bank, Ridgefield Branch at Ridgefield, CT
4 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bridge, Feb. 11, 2012
This is one of the most inept banks I have ever dealt with. Total confusion with simple processes. No communication between branches. Inability to explain banking notices and then shirking of responsibility. I don't see how this bank can survive.
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Webster Bank, Ridgefield Branch at Ridgefield, CT
4 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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