Webster Bank, Franklin Avenue Branch

Name:Webster Bank, Franklin Avenue Branch
Full Service Brick and Mortar Office
Review:11 client reviews
Location:324 Franklin Avenue
Hartford, CT 06114

Hartford County
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Phone:860-692-1500
Branch Deposit:$38,600,000
FDIC Cert:#18221
Established:1962-10-31


The Bank

Name:Webster Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1960-07-01
Holden By:Webster Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:179, view all, view on map
Website:http://www.websteronline.com
Total Assets:$24,667,977,000
Total Deposits:$18,235,891,000
Total Equity Capital:$2,345,866,000
Total Domestic Office Deposits:$18,168,387,000
Net Income:$227,908,000
Quarterly Net Income:$63,759,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

11 client reviews of Webster Bank scored 3 out of 5.

Thankful for a change in management
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cranston4Life, Oct. 06, 2015

The new branch manager and assistant manager truly understand customer service. They go above and beyond to provide excellent customer service. I wish more companies provide the service this branch does.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Webster Bank, Pontiac Ave Branch at Cranston, RI
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Good Service, Solid Staffing and Overall Professionalism
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Taquoshi, Jun. 22, 2015

I've been a Webster Customer for about 10 years now.  I have had extremely good luck dealing with this particular branch. We had a situation come up where another financial institution had a large amount of our money and gave us a stunning $2.06 in interest. No one from that institution contacted me about a better return on investment or a higher yield.  I went to Webster to put the balance of the money in a holding account prior to investing it. The manager, Kelley Hefferan, came over and showed me a high yield account that would actually give me some interest over the short term.  The staff at that branch has always been pleasant and helpful.

* this review was made on Webster Bank, Norwalk East Branch at Norwalk, CT
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Outstanding
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RickfromNC, Jan. 14, 2015

I love this bank, especially the chase avenue branch, theres this slim, brunette woman who is quite possibly the prettiest woman in the world. I would love to tell her but too scared in front of employees.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Chase Avenue Branch at Waterbury, CT
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All Reviews...

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