U.S. Bank, TAYLORVILLE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Misinformed and not well-trained
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jw1959, Jul. 21, 2014
I called to find out about making a payment towards the principal of my loan and I had a few other questions too. The receptionist took forever to transfer me (and I could hear the phone constantly being knocked into) and then the banker I spoke with could not do the simple calculations to figure saved interest vs penalty, etc... She also didn't know how to accept automatic payments from an outside source, bank doesn't allow more than one payment towards loan a month unless from a US bank acct., penalty for paying off early, and we were under the assumption the loan was for three years and actually it was for five. Furthermore, she had to ask someone else a lot of questions and call me back. As soon as possible, we are moving all of our accts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Taylorville Branch at Taylorville, IL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jw1959, Jul. 21, 2014
I called to find out about making a payment towards the principal of my loan and I had a few other questions too. The receptionist took forever to transfer me (and I could hear the phone constantly being knocked into) and then the banker I spoke with could not do the simple calculations to figure saved interest vs penalty, etc... She also didn't know how to accept automatic payments from an outside source, bank doesn't allow more than one payment towards loan a month unless from a US bank acct., penalty for paying off early, and we were under the assumption the loan was for three years and actually it was for five. Furthermore, she had to ask someone else a lot of questions and call me back. As soon as possible, we are moving all of our accts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Taylorville Branch at Taylorville, IL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by TBash 2019-04-17 11:00:38
Tried calling the Taylorville bank and got a long recorded message and then it hung up. Went in to open an ira at 1:30pm and there was no one that was able to do this. I will be moving accounts ASAP.
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