U.S. Bank, RACINE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Ms
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Dobby, Jun. 15, 2015
This bank is terrible. I went in in person to make my home equity payment for June. The teller looked up my account on the computer and told me I didn't owe anything for June--I was all up-to-date and I didn't owe anything until July. I got my July bill with a "past due" amount for June. Now I not only owe a double payment, I owe a $25.00 late fee. The tellers at this branch of US Bank obviously don't know what they are doing or how to read the computer screen. This is not the first time this has happened and I end up with the late fee. The bank will not waive the late fee.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Racine Branch at Racine, WI
11 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Dobby, Jun. 15, 2015
This bank is terrible. I went in in person to make my home equity payment for June. The teller looked up my account on the computer and told me I didn't owe anything for June--I was all up-to-date and I didn't owe anything until July. I got my July bill with a "past due" amount for June. Now I not only owe a double payment, I owe a $25.00 late fee. The tellers at this branch of US Bank obviously don't know what they are doing or how to read the computer screen. This is not the first time this has happened and I end up with the late fee. The bank will not waive the late fee.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Racine Branch at Racine, WI
11 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by FranklyJustHonest 2015-06-28 17:46:50
If you new it was due... why didn't you just MAKE THE PAYMENT... then call with regards to transaction misinformation and your concerns??? Happens once SHAME ON THEM... HAPPENS TWICE SHAME ON YOU...
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