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Wells Fargo Bank, OVATION AT REUNION BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
DO NOT EVER BANK AT WELLS FARGO IN BUELTON CALIFORNIA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BURNEDBYWELLSFARGO, Nov. 30, 2012
THESE GUYS (AND GIRLS) LOST A $3,000 DEPOSIT. MY MOTHER FELL GRAVELY ILL. SO I SENT THE MONEY TO MY DAUGHTER VIA THE BUELLTON BRANCH OF WF. IT WAS MADE IN THE AFTERNOON AND IN PLENTY OF TIME FOR MY DAUGHTER TO GET IN HER ACCOUNT AND PURCHASE HER AIRLINE TICKET HOME IN TIME. WELL THE NEXT DAY .... MY DAUGHTER CANT GET A FLIGHT HOME BECAUSE WF LOST HER $3K. IM AM FURIOUS AND GRIEVING. NOW IT IS TOO LATE. I WILL NEVER FORGIVE THE BASIC LACK OF COMMITMENT THIS SO CALLED BANK OPERATES ON. Every time I have EVER had to do business with these people it has been a time wasting ordeal with clerks that are rude and ignorant. its too late for my family, but if it IS important to YOUR FAMILY. DO NOT BANK HERE. YOU WILL REGRET IT. WORST SERVICE I HAVE EVER BEEN UNFORTUNATE ENOUGH TO HAVE TO DEAL WITH.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Ovation At Reunion Branch at Davenport, FL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BURNEDBYWELLSFARGO, Nov. 30, 2012
THESE GUYS (AND GIRLS) LOST A $3,000 DEPOSIT. MY MOTHER FELL GRAVELY ILL. SO I SENT THE MONEY TO MY DAUGHTER VIA THE BUELLTON BRANCH OF WF. IT WAS MADE IN THE AFTERNOON AND IN PLENTY OF TIME FOR MY DAUGHTER TO GET IN HER ACCOUNT AND PURCHASE HER AIRLINE TICKET HOME IN TIME. WELL THE NEXT DAY .... MY DAUGHTER CANT GET A FLIGHT HOME BECAUSE WF LOST HER $3K. IM AM FURIOUS AND GRIEVING. NOW IT IS TOO LATE. I WILL NEVER FORGIVE THE BASIC LACK OF COMMITMENT THIS SO CALLED BANK OPERATES ON. Every time I have EVER had to do business with these people it has been a time wasting ordeal with clerks that are rude and ignorant. its too late for my family, but if it IS important to YOUR FAMILY. DO NOT BANK HERE. YOU WILL REGRET IT. WORST SERVICE I HAVE EVER BEEN UNFORTUNATE ENOUGH TO HAVE TO DEAL WITH.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Ovation At Reunion Branch at Davenport, FL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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A joke of a bank!.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by billybusker, Nov. 29, 2012
I have no idea what has happened to this branch, but in the last 6 months it has become the worst I have ever dealt with. You only ever find 1 teller working at once, the rest are either talking to each other or finding other ways to avoid you. And if you ever eed to discuss business privately, good luck with that. There are always queues and only 1 person again meeting you. The customer service is shocking here, and I have had enough. I have closed, or at least I am trying to close, having been to the branch 4 times this week to do so but still have not seen anyone, 7 accounts in total. I tried closing them over the phone too and i may as well have been talking to my foot, I got that much sense out of the person who eventually answered the phone. If I were responsible for this branch I would be very worried about the reviews on this page, and ask myself why a branch that until recently was so efficient, friendly, and well thought of, has suddenly become this bad, so quickly. I will not be back, but other customers would surely appreciate some answers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ovation At Reunion Branch at Davenport, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby billybusker, Nov. 29, 2012
I have no idea what has happened to this branch, but in the last 6 months it has become the worst I have ever dealt with. You only ever find 1 teller working at once, the rest are either talking to each other or finding other ways to avoid you. And if you ever eed to discuss business privately, good luck with that. There are always queues and only 1 person again meeting you. The customer service is shocking here, and I have had enough. I have closed, or at least I am trying to close, having been to the branch 4 times this week to do so but still have not seen anyone, 7 accounts in total. I tried closing them over the phone too and i may as well have been talking to my foot, I got that much sense out of the person who eventually answered the phone. If I were responsible for this branch I would be very worried about the reviews on this page, and ask myself why a branch that until recently was so efficient, friendly, and well thought of, has suddenly become this bad, so quickly. I will not be back, but other customers would surely appreciate some answers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ovation At Reunion Branch at Davenport, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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