Wells Fargo Bank, 290 & SPRING CYPRESS BRANCH

Name:Wells Fargo Bank, 290 & SPRING CYPRESS BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:25694 Highway 290
Cypress, TX 77429

Harris County
View Other Branches
 
Phone:281-758-1770
FDIC Cert:#3511
Established:11/01/2007


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Forget about fraud protection! Huge price to pay!
 1star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by Bri77777, Jun. 24, 2015

Firstly, we applied for a mortgage loan and the next thing we know we're getting notified our information has been sold to everyone and is all over the internet.  We're at huge risk!  When I confronted Everett he didn't even respond.  Next, after so many years with Wells Fargo, in the last 2 years we have constantly been notified of a security breach and that our debit/credit cards need to be replaced.  This is the biggest hassle!  My husband signs on with his new card and within days someone has duplicated it and is using it everywhere.  We are in Dallas using the card and they are in Humble and the surrounding area using it like crazy.  In one day they hit us for $1400 and Wells Fargo didn't do one thing to stop it until they tried it at a Mexican grocery store.  We are not Mexican.  They hit us for much more than that before we knew it and days later we are still waiting for a reversal.  They said it could be 10 business days.  Many people don't have the money to spare!  And NO ONE knows why they didn't stop transactions in another city at the same time on the same card.  PATHETIC!  Mary and Kineesha have worked with us to fix the issue, but this is really the last straw.  Don't put yourself through this.  Wells Fargo has problems.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 290 & Spring Cypress Branch at Cypress, TX
14 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by RobinE 2015-08-08 22:09:04
Maybe you agreed to have your info sold and didn't read all of the papers????  I haven't had any problems with Wells Fargo since banking with them in 2007.  I even refinanced 4 years ago and everything has been GREAT!!!! Mary is my Personal Banker and she is excellent at what she does.
Great People
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ssandoval331, Feb. 21, 2013

I was in the drive thru making a deposit and a teller by the name of Johnathan helped me out. He told me that I was getting monthly service fees in my checking account and told me to sit down with a personal banker to get them waived and change my accounts. I never thought there would be people that would care about that. THANKS!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 290 & Spring Cypress Branch at Cypress, TX
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Great staff
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Catt, Jan. 21, 2013

Excellent bankers and tellers, every one at this location seems to be very educated and polite, they always ask me if I would like to drink coffee or water while I am sitting in the lobby. I love each single banker, they are very knowledgeable, A very handsome, exotic banker help me convert my chk account to waive the monthly fee and helped set up my bills online... I just love this branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 290 & Spring Cypress Branch at Cypress, TX
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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