U.S. Bank, BROADWAY & CAMPBELL SAFEWAY
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
MR. JAMES
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by charron, Jan. 20, 2018
I !received a nasty-gram, from USBank, Cincinnati,OH; indicating, the account was overdrawn. HUH! This account was closed, sometime in November 2017, we wanted something closer to our home, since we have no car, and rely on SunVan Paratransit. The letter stated the account is closed, due to inactivity. Well duh! I called the local office, at or about 5:15p.m.today, Saturday 20, 2018; only to be told, they were closing in a few, but the online open hours, states, they don't close until 7p.m. ???? So, I give all the data I have available to me, and the clerk tells me, they will have to look into it, and they will call me back in a.m., since we do not have a car, the bank folks, wanted me to bring the letter to them. I even have a refund check for the balance in the account at the time of closing the account. Then the folks, from Cincinnati, can't handle this issue on their, own,they want us to contact the local branch; but, it's ok, for Cincinnati, to send out nasty grams, with threatening language, they may/can report to the Consumer Reporting Agency, which may prevent us from obtaining services at other financial institutions; "garbage in"; "garage out"....Cincinnati, also indicated, we were notified before. Well, this is the first we have heard about this. So, now, we just sit back, relax, and let the branch tell us, their story. Guilty, before Proven Innocent.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Broadway & Campbell Safeway at Tucson, AZ
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby charron, Jan. 20, 2018
I !received a nasty-gram, from USBank, Cincinnati,OH; indicating, the account was overdrawn. HUH! This account was closed, sometime in November 2017, we wanted something closer to our home, since we have no car, and rely on SunVan Paratransit. The letter stated the account is closed, due to inactivity. Well duh! I called the local office, at or about 5:15p.m.today, Saturday 20, 2018; only to be told, they were closing in a few, but the online open hours, states, they don't close until 7p.m. ???? So, I give all the data I have available to me, and the clerk tells me, they will have to look into it, and they will call me back in a.m., since we do not have a car, the bank folks, wanted me to bring the letter to them. I even have a refund check for the balance in the account at the time of closing the account. Then the folks, from Cincinnati, can't handle this issue on their, own,they want us to contact the local branch; but, it's ok, for Cincinnati, to send out nasty grams, with threatening language, they may/can report to the Consumer Reporting Agency, which may prevent us from obtaining services at other financial institutions; "garbage in"; "garage out"....Cincinnati, also indicated, we were notified before. Well, this is the first we have heard about this. So, now, we just sit back, relax, and let the branch tell us, their story. Guilty, before Proven Innocent.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Broadway & Campbell Safeway at Tucson, AZ
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by MikeEhrmantraut 2019-04-03 12:36:32
Looks like Mr. James, who has no car, has entirely too much free time on his hands. Perhaps he missed his meds that morning. I wish my problems were so simple....
The folks at U.S. Bank are just fine... often going above and beyond to satisfy their customers. I've been with them 11 years now, and wouldn't dream of switching banks just because U.S. Bank has been so helpful on so many occasions... Kudos to them!
The folks at U.S. Bank are just fine... often going above and beyond to satisfy their customers. I've been with them 11 years now, and wouldn't dream of switching banks just because U.S. Bank has been so helpful on so many occasions... Kudos to them!
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