PNC Bank, LAGRANGE PARK BRANCH

Name:PNC Bank, LAGRANGE PARK BRANCH
Full Service Brick and Mortar Office
Review: 2.5star420 client reviews
Location:1215 E 31st St
La Grange Park, IL 60526

Cook County
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Phone:708-482-5800
FDIC Cert:#6384
Established:01/01/1904


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:01/01/1804
FDIC Insurance:01/01/1934
Holden By:PNC FINL SERVICES GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2378, view all, view on map
Website:www.pnc.com
Total Assets:$557,463,343,000
Total Deposits:$428,985,450,000
Total Equity Capital:$50,108,085,000
Total Domestic Office Deposits:$428,490,983,000
Net Income:$5,836,901,000
Quarterly Net Income:$957,096,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

420 client reviews of PNC Bank scored 2.5 out of 5.

Worst Customer Experience Ever
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Appalled999, Dec. 09, 2014

I had my checking and savings accounts at Nat'l City prior to PNC's acquisition.  My parents also had their checking and IRA accounts at Nat'l City.  The first time I visited a branch, after it became PNC, was to transfer money from my father's IRA into his checking account.  I was told by a banker that they were busy and that I should return the following week. I asked her if she was kidding, but she wasn't.  I returned the following week. This time I was told that there was a discrepancy in my POA papers and they would not make the transfer.  Prior to this incident I had never had any problems with these papers being accepted.  I ended up filing a complaint with the OCC.  About a week later I received a phone call from PNC's IRA Department.  They informed me that my paperwork was fine.  No, really?  For several months after conversion, they debited my mother's checking account for somebody else's auto pay phone bill.  A couple of weeks ago I went to make a deposit into my son's savings account.  I was informed that PNC no longer accepts coins.  He won't be banking there anymore either.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on PNC Bank, Lagrange Park Branch at La Grange Park, IL
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