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First Merchants Bank, CROWN POINT BRANCH
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8 client reviews
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| Name: | First Merchants Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 03/13/1893 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIRST MERCHANTS CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 126, view all, view on map |
| Website: | http://www.firstmerchants.com |
| Total Assets: | $18,299,229,000 |
| Total Deposits: | $14,922,310,000 |
| Total Equity Capital: | $2,291,788,000 |
| Total Domestic Office Deposits: | $14,922,310,000 |
| Net Income: | $236,126,000 |
| Quarterly Net Income: | $46,472,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
8 client reviews of First Merchants Bank scored 2.5 out of 5.
Customer Service
Overall Rating
Office Environment & Staff
Other Services
by angerman1, Oct. 29, 2014
I recently stopped in to the First Merchants Bank, Crown Point Branch to obtain answers to a couple of questions. When I arrived no customers were in the branch. All of the general office area was empty (employees and customers) with the exception of one employee who was seated in a cubicle office on the far back on the right hand (street) side of the open office area. I approached and asked if she had a few minutes to answer a couple of questions. Her answer - "not really. I am very busy. Perhaps some other time". End of story. Excuse me - who is the customer and who is the employee who is at that desk to assist said customers? No customers in the branch. No other employees to talk to. Employee not on telephone. Sorry. Time to move on and find a different bank. Obviously, this isn't Citizens Financial anymore.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Merchants Bank, Crown Point Branch at Crown Point, IN
14 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby angerman1, Oct. 29, 2014
I recently stopped in to the First Merchants Bank, Crown Point Branch to obtain answers to a couple of questions. When I arrived no customers were in the branch. All of the general office area was empty (employees and customers) with the exception of one employee who was seated in a cubicle office on the far back on the right hand (street) side of the open office area. I approached and asked if she had a few minutes to answer a couple of questions. Her answer - "not really. I am very busy. Perhaps some other time". End of story. Excuse me - who is the customer and who is the employee who is at that desk to assist said customers? No customers in the branch. No other employees to talk to. Employee not on telephone. Sorry. Time to move on and find a different bank. Obviously, this isn't Citizens Financial anymore.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Merchants Bank, Crown Point Branch at Crown Point, IN
14 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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