Associated Bank, VIROQUA BRANCH
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32 client reviews
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| Name: | Associated Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1874 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | ASSOCIATED BANC-CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 199, view all, view on map |
| Website: | www.associatedbank.com |
| Total Assets: | $40,967,266,000 |
| Total Deposits: | $33,486,189,000 |
| Total Equity Capital: | $4,080,536,000 |
| Total Domestic Office Deposits: | $33,486,189,000 |
| Net Income: | $192,559,000 |
| Return on Equity: | 5% |
| More... | |
Client Review
32 client reviews of Associated Bank scored 3 out of 5.
Refused to open a new account despite having an appointment
Overall Rating
Waiting Time
by x1433, Nov. 15, 2023
I went to set up a new account. I stopped by earlier in the day and was told that I need to make an appointment. I made an appointment for later in the day and was told could you please wait for a for a representative to help you. After waiting almost 30 minutes, I was told we don’t have an appointment for you in our system. I showed them my appointment confirmation and they still refused to allow me to open an account. They total lack of respect for my time was insulting. I had rescheduled an appointment with my the local school principal for a donation I was planning to make just so I could make this appointment to set up an Account with Associated Bank of Viroqua. Then Associated bank refused to honor this appointment. If this is a preview of the customer service that I would have gotten if I had become a customer maybe they did me a favor.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, VIROQUA BRANCH at Viroqua, WI
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby x1433, Nov. 15, 2023
I went to set up a new account. I stopped by earlier in the day and was told that I need to make an appointment. I made an appointment for later in the day and was told could you please wait for a for a representative to help you. After waiting almost 30 minutes, I was told we don’t have an appointment for you in our system. I showed them my appointment confirmation and they still refused to allow me to open an account. They total lack of respect for my time was insulting. I had rescheduled an appointment with my the local school principal for a donation I was planning to make just so I could make this appointment to set up an Account with Associated Bank of Viroqua. Then Associated bank refused to honor this appointment. If this is a preview of the customer service that I would have gotten if I had become a customer maybe they did me a favor.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, VIROQUA BRANCH at Viroqua, WI
Was this review helpful to you? Yes, No Report Abuse
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