JPMorgan Chase Bank, NUTLEY CENTER ST BRANCH

Name:JPMorgan Chase Bank, NUTLEY CENTER ST BRANCH
Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:351 Centre St
Nutley, NJ 07110

Essex County
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Phone:973-542-0205
FDIC Cert:#628
Established:01/01/1919


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4936, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,395,126,000,000
Total Deposits:$2,498,231,000,000
Total Equity Capital:$299,279,000,000
Total Domestic Office Deposits:$2,037,915,000,000
Net Income:$47,496,000,000
Quarterly Net Income:$8,610,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:11%
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Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

NO PRIVACY, EMPLOYEES DISCUSS CUSTOMER CALL INFO W/ OTHER CUSTOMERS.
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ZEROCONFIDENTIALITY, May. 23, 2014

TELLERS DO NOT FOLLOW PROTOCOL, EMPLOYEES DISCUSS THE CONTENTS OF CUSTOMER PHONE CALLS WITH OTHER CUSTOMERS, STAFF CHANGES ATTITUDE AFTER BEING REPRIMANDED. MANAGER IS VERY UNAFFECTED BY COMPLAINTS.

I AM A VERY SATISFIED CHASE CUSTOMER FOR OVER 10 YEARS, HOWEVER I DO NOT RECOMMEND THIS LOCATION TO ANYONE WHO EXPECTS CUSTOMER ACCOUNT SECURITY AND CONFIDENTIALITY IN TRANSACTIONS OR PHONE CALLS RECEIVED AT BRANCH.   

* this reviewer has be with this bank for >10 years
* this review was made on JPMorgan Chase Bank, Nutley Center St Branch at Nutley, NJ
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4 comments. Add a comment

by ymack 2014-05-27 02:06:17
This bank sucks, 1 imparticular female manager of West Indian descent is horrible in hospitality and shows very little interest in resolve of customers banking issues...This branch n its embodiment needs a total overhaul, in addition it gives whole new definition to the phrase  "caviat emptor"!!!!!!Stay far away
by ymack 2014-05-27 02:07:06
This bank sucks, 1 imparticular female manager of West Indian descent is horrible in hospitality and shows very little interest in resolve of customers banking issues...This branch n its embodiment needs a total overhaul, in addition it gives whole new definition to the phrase  "caviat emptor"!!!!!!Stay far away
by rondoe 2014-06-02 16:00:06
This bank SUCKS big time and the people that work there are very rude I would rather drive to another bank then deal with those idiots
by hankhammer2 2014-10-31 15:27:27
I completely agree with this evaluation. The blonde woman who provides customer service is inattentive and a diva. She went to the manager and complained about me after I took issue with her asking me the same question three times in less than five minutes.
Excellent Bank at Nutley for Chase
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by vanzilar, Feb. 20, 2011

   Me and my wife have been using this bank for awhile and are very satisfied.  They have answered all our questions, occasionally have candy and refreshments.  The staff is friendly and patient as well.
   Very good location, good hours, ATMs work fine (unlike one of the ones in Newark).  Staff is professional and knowledgable (unlike a bank I have had in  Brooklyn).  And the ATMs support multiple languages (which is a fun bonus so we can practice other languages at the ATM),
   Interest rates could be better, but then again they are low everywhere now.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on JPMorgan Chase Bank, Nutley Branch at Nutley, NJ
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