U.S. Bank, UNIVERSITY HILLS BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Very Rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by christoph, Feb. 07, 2015
I ran into a US Bank customer at DU who was traveling and used the US Bank ATM on campus. The ATM ate his card and he was stuck without access to cash. There was no one at the DU branch, so I called this branch to help him out. The people were very rude, didn't want to help and promulgated a "not my problem" attitude. Mary even hung up on me telling me it's not her branch. The other person I spoke with just put me on hold for roughly half an hour and probably forgot about me. I spent an hour trying to help these poor folks out who were guests here in our country to no avail. I don't normally post reviews but I wanted to make sure that others knew of how US bank conducts business.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, University Hills Branch at Denver, CO
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby christoph, Feb. 07, 2015
I ran into a US Bank customer at DU who was traveling and used the US Bank ATM on campus. The ATM ate his card and he was stuck without access to cash. There was no one at the DU branch, so I called this branch to help him out. The people were very rude, didn't want to help and promulgated a "not my problem" attitude. Mary even hung up on me telling me it's not her branch. The other person I spoke with just put me on hold for roughly half an hour and probably forgot about me. I spent an hour trying to help these poor folks out who were guests here in our country to no avail. I don't normally post reviews but I wanted to make sure that others knew of how US bank conducts business.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, University Hills Branch at Denver, CO
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by lyuda 2015-02-13 17:32:00
Horrible! That's all I have to say.
by concernedresident 2015-02-17 11:11:58
I just wanted to make a comment in regards to the US Bank located at 3500 W. 63Th St and ask or suggest that this bank needs some improvements to the facade of this bank. It really looks so plain, the little landscape (3 dry unkept evergreens) is all it has. It almost look like a white box. The drop off box HAS A WOODEN COVER!!!! almost like a foreclosure house. Its so sad that theres actually people banking in such a nasty looking bank. So if you are making profit out of your customer, I think they deserve a better looking bank.
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