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U.S. Bank, LEVY BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Don't go thru drive-thru on Saturdays!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gy29, Mar. 11, 2013
We have a business account with us bank and on week days we go to the main branch to do our deposits. Only on Saturdays we go to the camp Robinson branch to make cash deposits. In the beginning like the first two times that I have gone thru drive-thru...the lady said my deposit was short a dollar...which ok it's just a dollar. Then after awhile the same lady says your deposit is short $100 dollars. Now before we take the money we count it three times. So since this incident.. We started taking pre-cautions and we have two separate people count it before we take the deposit, and we count it right before we go to the bank. So it happens 2 more times. When we make a complaint they say their drawers came out correct and they promise to further investigate the issue, but never really do anything further. So I stopped going to that particular branch. Well because I am pregnant, my father has been going and because camp Robinson is more convenient he has been making the Saturday deposits. And Friday night my mother counted the money 3 times before putting it into the deposit bag. And Saturday morning, our customers brought counterfeit money in so my father wanted to make sure there was none in the deposit, so he went through each $100 dollar bill and made sure there was not any counterfeit money mixed in and counted the deposit several times before he took it to the bank. He gets to drive thru and says the lady counts money and says sir there is a one dollar bill inside the $100 dollars...and he says there is absolutely no way that is possible I personally counted that money and checked every bill. He calls the police and the police say they can't do anything about it. Then on Monday he goes and talks to the assistant manager there and she says the money came out right at the end of the day! ( now of course it's going to come out right if the person is stealing) so we asked did you check the cameras? She says I'm sorry but only corporate can heck the cameras. So my father goes to the main branch and talks to this guy and he says they will further investigate the situation. ( now we now what that means)...bc we have been told that before!!! We have been in business with us bank for over 10 years. This seems ridiculous!! Also I want to mention a incident that happened to a friend at the McCain blvd branch next to red lobster about 3 years ago. The guy clerk stole almost 90,000 from this friends account and he finally got caught about a year later and now is in federal prison. I know the bank is not at fault for some people's action but when a loyal customer complains they should seriously look into the situation bc certain individuals are not always honest people!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Levy Branch at North Little Rock, AR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Gy29, Mar. 11, 2013
We have a business account with us bank and on week days we go to the main branch to do our deposits. Only on Saturdays we go to the camp Robinson branch to make cash deposits. In the beginning like the first two times that I have gone thru drive-thru...the lady said my deposit was short a dollar...which ok it's just a dollar. Then after awhile the same lady says your deposit is short $100 dollars. Now before we take the money we count it three times. So since this incident.. We started taking pre-cautions and we have two separate people count it before we take the deposit, and we count it right before we go to the bank. So it happens 2 more times. When we make a complaint they say their drawers came out correct and they promise to further investigate the issue, but never really do anything further. So I stopped going to that particular branch. Well because I am pregnant, my father has been going and because camp Robinson is more convenient he has been making the Saturday deposits. And Friday night my mother counted the money 3 times before putting it into the deposit bag. And Saturday morning, our customers brought counterfeit money in so my father wanted to make sure there was none in the deposit, so he went through each $100 dollar bill and made sure there was not any counterfeit money mixed in and counted the deposit several times before he took it to the bank. He gets to drive thru and says the lady counts money and says sir there is a one dollar bill inside the $100 dollars...and he says there is absolutely no way that is possible I personally counted that money and checked every bill. He calls the police and the police say they can't do anything about it. Then on Monday he goes and talks to the assistant manager there and she says the money came out right at the end of the day! ( now of course it's going to come out right if the person is stealing) so we asked did you check the cameras? She says I'm sorry but only corporate can heck the cameras. So my father goes to the main branch and talks to this guy and he says they will further investigate the situation. ( now we now what that means)...bc we have been told that before!!! We have been in business with us bank for over 10 years. This seems ridiculous!! Also I want to mention a incident that happened to a friend at the McCain blvd branch next to red lobster about 3 years ago. The guy clerk stole almost 90,000 from this friends account and he finally got caught about a year later and now is in federal prison. I know the bank is not at fault for some people's action but when a loyal customer complains they should seriously look into the situation bc certain individuals are not always honest people!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Levy Branch at North Little Rock, AR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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