PNC Bank, COLUMBIA CROSSING BRANCH

MANAGER BAD BANK OKAY
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by LEXX, Jan. 31, 2012

Your'e right (@ the other reviewer with the title "Manger is a Jerk"), the manager doesn't know what he's doing. The rest of the bank was overly friendly. One woman even came out of nowhere to ask if I waanted a drink of water while I waited on the bank manager.

I knew when I walked in and only saw one type of poeple working there that I was probably about to have more problems than I came for, and as usual I ended up being right ( when it comes to reading people). There's certain type of people I don't like dealing with when it comes to customer service in maryland... theyre a lil slow brained and usually give you the wrong info or don't know what they're doing. This one was no different.

I went to get some papers signed and the manager tells me he was afraid to sign it because he could get arrested if the information wasn't legal, and says, plus PNC was strict about signing certain forms. He just didn't know if he was ALLOWED to sign it and wanted to ask somebody else if it was ok, his PNC financial advisor (who wasn't there). So I ask him, if I can't get my own bank to sign the papers where do I go. I doubt a bank where I'm not a customer would sign them, they have none of my personal information as trust or any reason to sign.

So I go to Bank of America to see what happens (plus other PNC banks were closing), and like I thought they had no problem at all signing it, BUT I'm not a customer so they couldn't. The Bank of America Rep even told me PNC should've signed it.

I looked at this manager and knew I would have problems and as usual I was right (I can read ppl in half a second and I'm ALWAYS right). He said he'd probably sign after his financial advisor looked at them but I don't want to deal with someone who can't handle his own business as a bank manager without having to ask someone who works for him first. I wouldn't of had this problem at another bank with a different type of manager. I know this. So I'm going to another PNC.

If not, I'll just open up a Bank of America account to get it signed. I won't leave PNC just because of one moron but I will if I run into another. Extremely bad business, because after sigining the paper they would've had an extra $30,000 in my PNC account. I might complain to a higher up about him.

The actual bank is okay as long as you have no problems. I had a huge problem getting my card sent to bme when I opened up teh account because they kept sedning it ot the wrong address. The savings account fee is crazy too. Deposited over $100 last year in my savings and never used it. By the end of the year the whole hundred was gone to fees.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Columbia Crossing Branch at Columbia, MD
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