KeyBank, MARTIN WAY BRANCH
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74 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1849 |
| FDIC Insurance: | 01/16/1956 |
| Holden By: | KEYCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 984, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $185,890,386,000 |
| Total Deposits: | $148,528,430,000 |
| Total Equity Capital: | $14,788,518,000 |
| Total Domestic Office Deposits: | $148,528,430,000 |
| Net Income: | $1,291,667,000 |
| Quarterly Net Income: | $161,584,000 |
| Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 5% |
| More... | |
Client Review
74 client reviews of KeyBank scored 2.5 out of 5.
Extemely poor customer service from Supervisors
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by unhappycust, May. 22, 2012
In busines I have dealt with all sort of banking enviroment, How ever this particular branch leave alot to be desired. The cashiers are friendly, but just pray that you do not ever have a problem and have to deal with their cashier supervisor. She creates more problems that you came in with, Besides being arrogant and rude, she does not have a clue what the words customer service is all about. The customer is not always right, however it is her job to find a solution to the problem that is condusive to a happy conclusion for the customer. This branch of Key Bank at 3911 Martin way east Olympia, will leave you with a sence of running to other bank to do you business.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Martin Way Branch at Olympia, WA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unhappycust, May. 22, 2012
In busines I have dealt with all sort of banking enviroment, How ever this particular branch leave alot to be desired. The cashiers are friendly, but just pray that you do not ever have a problem and have to deal with their cashier supervisor. She creates more problems that you came in with, Besides being arrogant and rude, she does not have a clue what the words customer service is all about. The customer is not always right, however it is her job to find a solution to the problem that is condusive to a happy conclusion for the customer. This branch of Key Bank at 3911 Martin way east Olympia, will leave you with a sence of running to other bank to do you business.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Martin Way Branch at Olympia, WA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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