Home > Indiana Banks > Indianapolis Banks > Fifth Third Bank Indianapolis > Fifth Third Bank, NORTH MICHIGAN ROAD BRANCH
Fifth Third Bank, NORTH MICHIGAN ROAD BRANCH
|
146 client reviews
| |
| Name: | Fifth Third Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1865 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIFTH THIRD BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1079, view all, view on map |
| Website: | www.53.com |
| Total Assets: | $213,768,000,000 |
| Total Deposits: | $175,810,000,000 |
| Total Equity Capital: | $21,191,000,000 |
| Total Domestic Office Deposits: | $175,648,000,000 |
| Net Income: | $2,686,000,000 |
| Quarterly Net Income: | $626,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
146 client reviews of Fifth Third Bank scored 2.5 out of 5.
Rude and Incompetent employees
Overall Rating
by scarymary, Feb. 28, 2014
I started an account with this bank several months ago. Apparently, I had a "second chance" account, but was not informed of this, until about a week before I closed my account. I called a different branch to get help with an issue with my account because no one would help me at this branch. That's when a very nice man informed me that I have a second chance account and proceeded to inform me of everything that comes with having such an account. First, I deposited my check from work. I was told that $100 would be available to me and that the rest would post at midnight. The next day, I drove from the Southside of Indianapolis to the Northside of Indianapolis, to take my daughter to daycare. I work up there, so its easier to take her to daycare close to work. Then I drove downtown to get my last name changed to my husband's last name, only to have my card declined at the parking meter. I called the bank to see what was going on, and I was told that there was a problem with the machines and that I would have to drive all the way back up to the Northside, to that branch, in order to have access to cash. I needed cash in order to eat before class that day, which is downtown. This was a huge inconvenience. The following week, I was double charged for checkbooks. I wasn't supposed to be charged at all since it was my first one. The following week, I was charged a $50 overdraft fee. I figured that I had miscalculated the amount of money that I had in my account and overspent. So I called the bank to see if they could reverse it. They said that they would take the $25 from my savings account (which was mandatory for me to even open the acct) and they would reverse the other $25. Later I received a statement in the mail showing that I had been charged two overdraft fees from the day when there was a problem with the machines. So I called and they corrected it. Since this is a second chance acct, I had no access to the atm. I could neither deposit, nor withdraw. One of the tellers, the only one who was consistently helpful and took the time to remember me (and my sister from when she worked at PNC,) changed my acct so that I would be able to used the atm. After about 2 weeks, it had been changed back. There was one instance in the last month that I had my acct, that I overdrew, and it was actually my fault. I asked them if they could reverse it, since I had had so many problems. They refused. This was the last straw. I was done. With the exception of the teller who I mentioned, who is consistently helpful, and a young foreign guy, everyone there is so rude, uninformative, and disrespectful. I have made sure to discourage my coworkers from banking there.
* this review was made on Fifth Third Bank, North Michigan Road Branch at Indianapolis, IN
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby scarymary, Feb. 28, 2014
I started an account with this bank several months ago. Apparently, I had a "second chance" account, but was not informed of this, until about a week before I closed my account. I called a different branch to get help with an issue with my account because no one would help me at this branch. That's when a very nice man informed me that I have a second chance account and proceeded to inform me of everything that comes with having such an account. First, I deposited my check from work. I was told that $100 would be available to me and that the rest would post at midnight. The next day, I drove from the Southside of Indianapolis to the Northside of Indianapolis, to take my daughter to daycare. I work up there, so its easier to take her to daycare close to work. Then I drove downtown to get my last name changed to my husband's last name, only to have my card declined at the parking meter. I called the bank to see what was going on, and I was told that there was a problem with the machines and that I would have to drive all the way back up to the Northside, to that branch, in order to have access to cash. I needed cash in order to eat before class that day, which is downtown. This was a huge inconvenience. The following week, I was double charged for checkbooks. I wasn't supposed to be charged at all since it was my first one. The following week, I was charged a $50 overdraft fee. I figured that I had miscalculated the amount of money that I had in my account and overspent. So I called the bank to see if they could reverse it. They said that they would take the $25 from my savings account (which was mandatory for me to even open the acct) and they would reverse the other $25. Later I received a statement in the mail showing that I had been charged two overdraft fees from the day when there was a problem with the machines. So I called and they corrected it. Since this is a second chance acct, I had no access to the atm. I could neither deposit, nor withdraw. One of the tellers, the only one who was consistently helpful and took the time to remember me (and my sister from when she worked at PNC,) changed my acct so that I would be able to used the atm. After about 2 weeks, it had been changed back. There was one instance in the last month that I had my acct, that I overdrew, and it was actually my fault. I asked them if they could reverse it, since I had had so many problems. They refused. This was the last straw. I was done. With the exception of the teller who I mentioned, who is consistently helpful, and a young foreign guy, everyone there is so rude, uninformative, and disrespectful. I have made sure to discourage my coworkers from banking there.
* this review was made on Fifth Third Bank, North Michigan Road Branch at Indianapolis, IN
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Regions Bank, COLLEGE PARK INDIANAPOLIS BRANCH (0.4 miles)
Full Service Brick and Mortar Office
3310 W 86th St
Indianapolis, IN 46268
Full Service Brick and Mortar Office
3310 W 86th St
Indianapolis, IN 46268
BMO Bank, MARQUETTE MANOR BRANCH (0.7 miles)
Limited Service Mobile Office
8140 Township Line Rd
Indianapolis, IN 46260
Limited Service Mobile Office
8140 Township Line Rd
Indianapolis, IN 46260
The Huntington National Bank, WILLOW LAKE BRANCH (0.8 miles)
Full Service Brick and Mortar Office
2630 W 86th St
Indianapolis, IN 46268
Full Service Brick and Mortar Office
2630 W 86th St
Indianapolis, IN 46268
JPMorgan Chase Bank, Willow Lake Branch (0.9 miles)
Full Service Brick and Mortar Office
2433 Lake Circle Dr
Indianapolis, IN 46268
Full Service Brick and Mortar Office
2433 Lake Circle Dr
Indianapolis, IN 46268
BMO Bank, NORTH WILLOW BRANCH (1.1 miles)
Full Service Brick and Mortar Office
2260 W 86th St
Indianapolis, IN 46260
Full Service Brick and Mortar Office
2260 W 86th St
Indianapolis, IN 46260