U.S. Bank, FORT THOMAS BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Car loan paid but auto deduct from another checking account still deducted
Overall Rating
Office Environment & Staff
by RayHe, Mar. 11, 2013
I went to branch to pay off my car loan. I told the bank person (think it may have been the manager) that I had auto deduct for this loan and wanted to make sure the auto deduct would not take place since I was paying off the loan. I paid off the loan on 3/5 and auto deduct was due 3/8. I told the bank person this. She assured me that the auto deduct would not take place on 3/8. I just checked and the auto deduct did deduct on 3/8. I called the branch and was told they were sorry. So am I...since I did not want to have to deal with this situation. The branch said that I won't get the payment back from US Bank for about a week or more.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Fort Thomas Branch at Fort Thomas, KY
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby RayHe, Mar. 11, 2013
I went to branch to pay off my car loan. I told the bank person (think it may have been the manager) that I had auto deduct for this loan and wanted to make sure the auto deduct would not take place since I was paying off the loan. I paid off the loan on 3/5 and auto deduct was due 3/8. I told the bank person this. She assured me that the auto deduct would not take place on 3/8. I just checked and the auto deduct did deduct on 3/8. I called the branch and was told they were sorry. So am I...since I did not want to have to deal with this situation. The branch said that I won't get the payment back from US Bank for about a week or more.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Fort Thomas Branch at Fort Thomas, KY
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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