Home > Massachusetts Banks > Waltham Banks > Santander Bank, N.A. Waltham > Santander Bank, N.A., WALTHAM - MOODY STREET BRANCH
Santander Bank, N.A., WALTHAM - MOODY STREET BRANCH
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76 client reviews
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| Name: | Santander Bank, N.A. |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1907 |
| FDIC Insurance: | 03/10/1938 |
| Holden By: | BANCO SANTANDER SA |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 412, view all, view on map |
| Website: | www.santander.com |
| Total Assets: | $100,487,977,000 |
| Total Deposits: | $74,579,393,000 |
| Total Equity Capital: | $11,687,456,000 |
| Total Domestic Office Deposits: | $74,579,393,000 |
| Net Income: | $263,038,000 |
| Quarterly Net Income: | $47,722,000 |
| Return on Equity: | 2% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
76 client reviews of Santander Bank, N.A. scored 2 out of 5.
Very Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jul6715, Aug. 01, 2014
I have tried utilizing this bank branch due to its central location in Waltham. But both in person and on the phone, the customer service has been deplorable. Not able to answer my questions, rushing me out, inconsiderate, and still waiting back from a phone question....been over two weeks. If you have to deal with Santander, the staff at the Dedham office on Washington Street have been helpful and polite and enjoyable to deal with.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Waltham - Moody Street Branch at Waltham, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jul6715, Aug. 01, 2014
I have tried utilizing this bank branch due to its central location in Waltham. But both in person and on the phone, the customer service has been deplorable. Not able to answer my questions, rushing me out, inconsiderate, and still waiting back from a phone question....been over two weeks. If you have to deal with Santander, the staff at the Dedham office on Washington Street have been helpful and polite and enjoyable to deal with.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Waltham - Moody Street Branch at Waltham, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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