Home > Michigan Banks > South Haven Banks > Fifth Third Bank South Haven > Fifth Third Bank, SOUTH HAVEN BRANCH
Fifth Third Bank, SOUTH HAVEN BRANCH
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146 client reviews
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| Name: | Fifth Third Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1865 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | FIFTH THIRD BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1079, view all, view on map |
| Website: | www.53.com |
| Total Assets: | $213,768,000,000 |
| Total Deposits: | $175,810,000,000 |
| Total Equity Capital: | $21,191,000,000 |
| Total Domestic Office Deposits: | $175,648,000,000 |
| Net Income: | $2,686,000,000 |
| Quarterly Net Income: | $626,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
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Client Review
146 client reviews of Fifth Third Bank scored 2.5 out of 5.
South Haven 5/3rd customer service is TERRIBLE!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Busschjl, Oct. 02, 2013
I have never been so frustrated with a bank. I tried to cash a check today through the teller window. 4 lanes open, no other cars but me, yet I wait and wait and wait before I even see someone at the window. My kids wakes up while I am waiting and I accidentally sign on the wrong Parton my check, because I am distracted. She sends it back to me clearly annoyed and tells me to sign the back. I sign it and send it back while she helps someone else and I wait. She finally tells me that she can process my chck because I tried to "alter it". I explain and she blows me off and sends it back, not responding to any further questions. So I take it inside and the teller inside is about to hand me cash, when the same witch who "helped" me at the window, grabs the check and scolds me for trying to cash my check. Suffice to say I am closing my accounts and never going to this bank again specifically South Haven, where clearly they have no concept of customer service or training. Shame on you 5/3rd for allowing you employees to bully and demean your customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, South Haven Branch at South Haven, MI
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Busschjl, Oct. 02, 2013
I have never been so frustrated with a bank. I tried to cash a check today through the teller window. 4 lanes open, no other cars but me, yet I wait and wait and wait before I even see someone at the window. My kids wakes up while I am waiting and I accidentally sign on the wrong Parton my check, because I am distracted. She sends it back to me clearly annoyed and tells me to sign the back. I sign it and send it back while she helps someone else and I wait. She finally tells me that she can process my chck because I tried to "alter it". I explain and she blows me off and sends it back, not responding to any further questions. So I take it inside and the teller inside is about to hand me cash, when the same witch who "helped" me at the window, grabs the check and scolds me for trying to cash my check. Suffice to say I am closing my accounts and never going to this bank again specifically South Haven, where clearly they have no concept of customer service or training. Shame on you 5/3rd for allowing you employees to bully and demean your customers.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, South Haven Branch at South Haven, MI
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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