Home > California Banks > San Jose Banks > Umpqua Bank San Jose > Umpqua Bank, SAN JOSE DOWNTOWN BRANCH > Review
Umpqua Bank, Review
Umpqua Bank, Review
Average rating based on 29 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
2 Star Review
UMPQUA in Phoenix. Unprofessionally Stinks.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cordobes, Nov. 14, 2013
Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location . I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness I've at times witnessed and experienced. Will they cash your check? Well, If they like you!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cordobes, Nov. 14, 2013
Cordobe's - Talent,OR
2013-11-148 minutes ago 1 51 They say Umpqua Bank is making money;you would never tell by visiting the Phoenix branch. Here you can see the tellers and staff ,often times standing around waiting for something to do. Well, I don\'t pay their salaries but what sometimes happens ,they take their insecurities and frustrations out on some of their clients. Other customers pick up on it and often feel free to verbally abuse others who may be waiting for services. It becomes a joke and the store manager is more interested in doing lunch than seeing that the office runs smoothley. Part of the problem is the location . I've never seen a bigger bunch of cowboy pickup truckers and assorted backwoods types in one central location . I guess this is why they enjoy visiting this particular store. They like the snide remarks , the jokes , the ugly stares and backbiting rudeness I've at times witnessed and experienced. Will they cash your check? Well, If they like you!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Phoenix Branch at Phoenix, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
BMO Bank, SAN JOSE MAIN BRANCH (0.1 miles)
Full Service Brick and Mortar Office
77 N Almaden Ave
San Jose, CA 95110
Full Service Brick and Mortar Office
77 N Almaden Ave
San Jose, CA 95110
Citibank, SAN JOSE MAIN (0.1 miles)
Full Service Brick and Mortar Office
10 Almaden Blvd
San Jose, CA 95113
Full Service Brick and Mortar Office
10 Almaden Blvd
San Jose, CA 95113
Comerica Bank, SAN JOSE MAIN (0.1 miles)
Full Service Brick and Mortar Office
333 W Santa Clara St
San Jose, CA 95113
Full Service Brick and Mortar Office
333 W Santa Clara St
San Jose, CA 95113
Fremont Bank, SAN JOSE BRANCH (0.1 miles)
Full Service Brick and Mortar Office
160 W Santa Clara St
San Jose, CA 95113
Full Service Brick and Mortar Office
160 W Santa Clara St
San Jose, CA 95113
Flagstar Bank, San Jose Branch Office (0.2 miles)
Full Service Brick and Mortar Office
111 W Saint John St
San Jose, CA 95113
Full Service Brick and Mortar Office
111 W Saint John St
San Jose, CA 95113