Umpqua Bank, Island City Branch

Name:Umpqua Bank, Island City Branch
Full Service Brick and Mortar Office
Review:24 client reviews
Location:3106 Island City Ave
La Grande, OR 97850

Union County
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Phone:541-963-7137
Branch Deposit:$48,003,000
FDIC Cert:#17266
Established:1971-04-06


The Bank

Name:Umpqua Bank
Concentration:Commercial Lending Specialization
Established:1953-11-09
FDIC Insurance:1953-11-09
Holden By:Umpqua Holdings Corporation
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:342, view all, view on map
Website:https://www.umpquabank.com
Total Assets:$23,375,286,000
Total Deposits:$17,806,012,000
Total Equity Capital:$4,132,630,000
Total Domestic Office Deposits:$17,806,012,000
Net Income:$236,012,000
Quarterly Net Income:$66,795,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:6%
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Client Review

24 client reviews of Umpqua Bank scored 3.5 out of 5.

Best banking experience in 5 decades of banking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DonaldG, Mar. 14, 2016

I have been involved with banks in a variety of roles as an individual and as business owner for five decades.  One of those decades as a mortgage broker.  I recently came to Umpqua Bank in Newport when Bank of America was taken over by Bank of the Cascades.  I opened both personal and business accounts and savings account for my minor daughter and was impressed with the patience and professionalism of everyone I dealt with.  In almost 50 years of banking, I have never had a better banking experience.  In my opinion, their goal to be "the world's greatest bank" seems to be working well for them.  

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Umpqua Bank, Newport Branch at Newport, OR
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Great customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ThanksUmpquah, Mar. 04, 2016

It is wonderful to go into a financial institution where I am recognized by name and helped by concerned individuals. It does not matter what I am there for, depositing funds, asking about a loan, paying a mortgage, I am treated with courtesy and respect.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Umpqua Bank, Moses Lake Branch at Moses Lake, WA
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Estate Account Assistance
Overall Rating
Other Services
by Delighted, Nov. 03, 2015

Once again, I was tremendously impressed with the staff at Umpqua Bank in Albany, Oregon.  My praise today goes to customer service representative Caron who helped me complete the seemingly endless tasks needed to oversee an estate account.  She's knowledgeable, helpful, and efficient. She's living proof that the bank manager is making good and sound hiring decisions. . .  The skills of each of these employees provide an efficient and pleasant experience for bank customers in Albany, Oregon.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Umpqua Bank, Albany Branch at Albany, OR
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All Reviews...

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