UMB Bank, Town And Country Facility

Name:UMB Bank, Town And Country Facility
Full Service Brick and Mortar Office
Review:9 client reviews
Location:1041 South Woods Mill Road
Chesterfield, MO 63017

St. Louis County
View Other Branches
 
Phone:636-207-2010
Office Hours:Mon: 09:00 to 16:30
Tue: 09:00 to 16:30
Wed: 09:00 to 16:30
Thu: 09:00 to 16:30
Fri: 09:00 to 18:00
Sat: 09:00 to 12:00
Branch Deposit:$53,717,000
FDIC Cert:#8273
Established:1986-03-03


The Bank

Name:UMB Bank
Concentration:Commercial Lending Specialization
Established:1902-08-28
FDIC Insurance:1934-01-01
Holden By:Umb Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:116, view all, view on map
Website:www.umb.com
Total Assets:$20,290,729,000
Total Deposits:$16,003,043,000
Total Equity Capital:$1,707,280,000
Total Domestic Office Deposits:$16,003,043,000
Net Income:$40,472,000
Quarterly Net Income:$40,472,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
 More...


Client Review

9 client reviews of UMB Bank scored 3 out of 5.

UMB Colorado
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UMBFormerCustomer, Jun. 02, 2017

UMB closed the branch nearest to me and another one in town.  Now I have to drive downtown to make a deposit, which takes me about 40 minutes get there and back.  They aren't open on Saturdays and have recently cut there banking hours during the week.
The only thing that has kept me there is the fact I have been with UMB for about 15 years and I like the staff there, but now the staff is changing.  
I now see no reason to use them at all.  Totally don't care about the customer and do whatever they want to make it convenient for them.
I will be closing all three of my accounts.  My wife and my three kids will be closing theirs as well.


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Downtown Banking Center at Colorado Springs, CO
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

UMB bank in Overland Park
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CGerg, Jul. 06, 2015

I have called the 87th street location 3 times asking an officer of the bank to call me back.  Each time they took my number and told me she would call me back. No one has ever called back.  The answer system as of July 6 doesn't even identify that you have reached the bank or tell you the bank hours of operation.  Pathetic! I've been a customer for over 40 years, started when they were City National Bank on 10th and Grand.  This lousy service has got me thinking about finding a new bank if they continue to treat customers this way.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on UMB Bank, Roe at Overland Park, KS
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

The worst customer service ever
Overall Rating
by Nothappyatall, Dec. 16, 2014

My deceased mother had an account there and while I was trying to handle her final business the employees there at the Gladstone branch were the most rude and un-compassionate people I have ever came across. I would NEVER bank at UMB or recommend anyone to do so.

* this review was made on UMB Bank, North Antioch Branch at Kansas City, MO
6 of 12 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by ebenezer0000 2015-06-27 22:42:37
I have never had an account with a bank that has polite and jovial clerks as the UMB branch at 703 Colorado Boulevard in Denver,C O. These ladies know their work and are a joy to experience their customer service. I will stay a long time at this bank and I highly recommend it to all.

All Reviews...

Banks Nearby

U.S. Bank, Woods Mill Office (0.1 miles)
Full Service Brick and Mortar Office
1050 South Woods Mill Road
Chesterfield, MO 63017
U.S. Bank, Woods Mill Schnucks Branch (0.1 miles)
Full Service Retail Office
1060 Woods Mill Rd
Chesterfield, MO 63017
First Bank, Town & Country Office (0.2 miles)
Full Service Brick and Mortar Office
383 Lamp And Lantern Village
Chesterfield, MO 63017
Commerce Bank, Town And Country Branch (0.2 miles)
Full Service Brick and Mortar Office
1090 Schnucks Woodsmill Plz
Chesterfield, MO 63017
PNC Bank, Town & Country Branch (0.4 miles)
Full Service Brick and Mortar Office
1000 Town And Country Crossing Drive
Chesterfield, MO 63017

More