U.S. Bank, Wenatchee Branch

Name:U.S. Bank, Wenatchee Branch
Full Service Brick and Mortar Office
Review:627 client reviews
Location:1020 North Mission Street
Wenatchee, WA 98801

Chelan County
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Phone:509-664-9026
Office Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Branch Deposit:$96,662,000
FDIC Cert:#6548
Established:1991-08-12


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3239, view all, view on map
Website:http://www.usbank.com
Total Assets:$384,193,608,000
Total Deposits:$286,193,358,000
Total Equity Capital:$40,443,727,000
Total Domestic Office Deposits:$263,661,347,000
Net Income:$2,713,960,000
Quarterly Net Income:$1,434,795,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

627 client reviews of U.S. Bank scored 2.5 out of 5.

Wenatchee US Bank - Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NoMoreFees, Jul. 20, 2013

Have my mortgage and a checking account with US Bank Wenatchee.  Doing the right thing, making my mortgage payments on time and trying to pay it off early.  I am now being charged a $18 monthly maintenance fee because my mortgage is under 25K.  I guess the fact that I have already paid US Bank $1000's of dollars in interest already means nothing.  Oh, and now I don't qualify for a free checking account due to recent changes in their account structure and they want to charge me an additional $7 a month for the privilege of accessing my own money.  Talked to a manager and was told, "Times have changed, and these are the fees we charge."  My response, "You only get to screw me once.  So I guess we are done!"  An absolutely naked money grab by another greedy bank.  US Bank Wenatchee has lived up to the BIG bank reputation of screwing over the working man.  I will never do business with US Bank Wenatchee and can only recommend customers find another option.  Unfortunately one person means little to these banks.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Wenatchee Branch at Wenatchee, WA
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1 comment. Add a comment

by Sissa 2013-07-22 10:30:39
I'm a 60 year old lady on oxygen and can't get around well. So my grandson went to their ATM bank to get money and he left my card there the  um lady! Decided it was her duty to immediately cut up my only card. We found this out with in ten minutes of it being left there. And they she was the most uncaring hateful thing I've EVER experienced.   My cars was NOT from their bank. One would think they could if face me at least 24 hours to claim my card!!  I'm wanting her to be fired!!  She may have been a little to hateful to the wrong person !

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