U.S. Bank, Waterloo Branch

Name:U.S. Bank, Waterloo Branch
Full Service Brick and Mortar Office
Review:616 client reviews
Location:425 Cedar Street
Waterloo, IA 50701

Black Hawk County
 

Phone:319-235-3285
Branch Deposit:$140,613,000
FDIC Cert:#6548
Established:1998-11-13


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

616 client reviews of U.S. Bank scored 2.5 out of 5.

Helpful service -
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PhyllisB, Sep. 14, 2014

The banking staff at Golden Valley Branch has always been very helpful with me.   I like the after hours and week-end banking.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Golden Valley Byerly's Branch at Minneapolis, MN
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Overdraft Fee Refund - Resolved
Overall Rating
by WilkySan, Sep. 05, 2014

Sheila was patient, heard out my situation, and was willing to cancel an overdraft fee that had been instated even though my account was never officially in the negative.  Thanks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Franklin Road Branch at Boise, ID
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Lack of knowledge
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lzebra, Sep. 04, 2014

I went to Us Bank In Laguna Niguel branch off Pacific Park, attempting to make a payment on my credit card.
 The clerk and the manager refused to TAKE my money since I was the second authorized user on the account!!!!!!!!, ,,
The Manager, Jennifer, said they can not give me any information ????
M'am , what information, I am here to give you money, make a payment!!
And she said, no you can not! Such waste of time, and so sad when the branch manager does not know what a PAYMENT is!!!!!!!?.???
Hope the send her for second round of a training.!
 

 

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Laguna Niguel Alicia Branch at Laguna Niguel, CA
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