U.S. Bank, Waterloo Branch

Name:U.S. Bank, Waterloo Branch
Full Service Brick and Mortar Office
Review:610 client reviews
Location:425 Cedar Street
Waterloo, IA 50701

Black Hawk County
 

Phone:319-235-3285
Branch Deposit:$140,613,000
FDIC Cert:#6548
Established:1998-11-13


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

610 client reviews of U.S. Bank scored 2.5 out of 5.

Andy has been amazing!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LorrieC, Aug. 27, 2014

Andy saved us money by refinancing my house
he is great to work with - never have any problems as long as I go to the Food City branch!



* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Maryville Food City Branch at Maryville, TN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mrs. Samantha Smith
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sunshine1, Aug. 25, 2014

I had a terrible experience at the US bank on Barry Road on Saturday, August 23 inside the main lobby. I was treated like I was a terrible person from one of the lady representatives and also the Branch Manger inside the bank. I was made to feel as if I was not worth anything, and they spoke down to me. I have a Master's degree and make a great salary. Instead...I was treated as if they could have cared less about me, and I was inept. Now I am not going to be a customer of theirs because of the poor treatment placed upon me. Honestly...there was not an ...I am sorry....no communication....or any niceness from the lady. Instead there were gazing eyes from her....as if I was not even worth her time of day. Unfortunately...... this was one branch of the U.S. Bank of terrible treatment from two ladies. It is sad how just one person can turn you against a place.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

by JennaLocal 2014-08-29 21:48:09
I have been banking with us for four years . I have found staff to be generally supportive and cooperative -,however I have had to diligent defend my money as I have been faced with numerous arguable fees . I'm tired of arguing with a bank about my money . U make it . They weasel ways to take it and one manager even said to me as her explanation " we ARE a FOR-Profit agency. " disgusting . That pretty much destroyed any of my desire to " bank. " with US that's why anyone smart with money put their money in other countries . America is going down. Because of banks - and their devious manipulative fees
by Moose061970 2014-08-30 15:17:05
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door
by Moose061970 2014-08-30 15:18:57
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door
John Boers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LostDutchman, Aug. 20, 2014

I have had two bad experiences with the lady manager at this branch. One involved a $50 counterfeit bill and the other involved a $19.95 service charge. This lady is sorely lacking in tact and common sense. I will be moving my various accounts elsewhere.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lakewood Branch at Lakewood, WA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Wells Fargo Bank, Waterloo Branch
Full Service Brick and Mortar Office
191 West Fifth Street
Waterloo, IA 50701
Regions Bank, 100 East Park Avenue Branch
Full Service Brick and Mortar Office
100 East Park Avenue
Waterloo, IA 50704
Regions Bank, Ridgeway Ia
Full Service Brick and Mortar Office
224 West Ridgeway Avenue
Waterloo, IA 50701
Farmers State Bank
Full Service Brick and Mortar Office
1009 People Square
Waterloo, IA 50702
Farmers State Bank
Full Service Brick and Mortar Office
224 West 6th Street
Waterloo, IA 50701
NXT Bank, Waterloo Branch
Full Service Brick and Mortar Office
4020 Bankers Boulevard
Waterloo, IA 50701
Cedar Rapids Bank and Trust Company, Waterloo Branch
Full Service Brick and Mortar Office
11 Tower Park Drive
Waterloo, IA 50701

View All