U.S. Bank, SPRINGDALE BRANCH
|
957 client reviews
| |
| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
branch manager with bad attitude
Overall Rating
by delsollvr, Jun. 04, 2014
I had an account with this branch since 1993. I moved from the area, and due to convenient locations, I switched banks. I missed a magazine subscription that was auto billed to this account. Yes, my fault, but the understanding of this branch manager was nonexistent! I totally understand that I need to pay an overdraft fee, but I was not informed of the overdraft until this branch charged me 2 additional extended overdraft fees!! So, I had to pay $92.88 on a $6.88 overdraft!! He did not return my call, and when I called the next day, he was very snarky and refused to remove any of the fees! I can say, up until this experience, USBANK got high marks from me, but this guy does not have customer service in the best interest, only making money. Ridiculous!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Springdale Branch at Cincinnati, OH
14 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby delsollvr, Jun. 04, 2014
I had an account with this branch since 1993. I moved from the area, and due to convenient locations, I switched banks. I missed a magazine subscription that was auto billed to this account. Yes, my fault, but the understanding of this branch manager was nonexistent! I totally understand that I need to pay an overdraft fee, but I was not informed of the overdraft until this branch charged me 2 additional extended overdraft fees!! So, I had to pay $92.88 on a $6.88 overdraft!! He did not return my call, and when I called the next day, he was very snarky and refused to remove any of the fees! I can say, up until this experience, USBANK got high marks from me, but this guy does not have customer service in the best interest, only making money. Ridiculous!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Springdale Branch at Cincinnati, OH
14 of 17 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
JPMorgan Chase Bank, TRI-COUNTY BRANCH (0.0 miles)
Full Service Brick and Mortar Office
11745 Princeton Pike
Cincinnati, OH 45246
Full Service Brick and Mortar Office
11745 Princeton Pike
Cincinnati, OH 45246
Bank of America, Tri County Branch (0.3 miles)
Full Service Brick and Mortar Office
11560 Princeton Pike
Cincinnati, OH 45246
Full Service Brick and Mortar Office
11560 Princeton Pike
Cincinnati, OH 45246
Fifth Third Bank, TRI-COUNTY BRANCH (0.4 miles)
Full Service Brick and Mortar Office
120 W Kemper Rd
Cincinnati, OH 45246
Full Service Brick and Mortar Office
120 W Kemper Rd
Cincinnati, OH 45246
KeyBank, TRI-COUNTY BRANCH (0.6 miles)
Full Service Brick and Mortar Office
11355 Princeton Pike
Cincinnati, OH 45246
Full Service Brick and Mortar Office
11355 Princeton Pike
Cincinnati, OH 45246
Guardian Savings Bank, CINCINNATI BRANCH (0.6 miles)
Full Service Brick and Mortar Office
11333 Princeton Pike
Cincinnati, OH 45246
Full Service Brick and Mortar Office
11333 Princeton Pike
Cincinnati, OH 45246