U.S. Bank, Sandy Branch

Name:U.S. Bank, Sandy Branch
Full Service Brick and Mortar Office
Review:649 client reviews
Location:38561 Proctor Boulevard
Sandy, OR 97055

Clackamas County
View Other Branches
 
Phone:503-668-8030
Office Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 2:00 pm
Sun: Closed
Drive-up Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 2:00 pm
FDIC Cert:#6548
Established:1979-06-11


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3240, view all, view on map
Website:http://www.usbank.com
Total Assets:$387,033,747,000
Total Deposits:$284,226,575,000
Total Equity Capital:$40,394,685,000
Total Domestic Office Deposits:$262,477,077,000
Net Income:$4,120,330,000
Quarterly Net Income:$1,406,370,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

649 client reviews of U.S. Bank scored 2.5 out of 5.

Martha McGuire
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Buff, Aug. 20, 2012

Martha McGuire a 94 year old WW11 war vet and nurse who lives on Hood street in Sandy was recently told her account was overdrawn.  On investigation she was told someone who she had been helping stole some checks and, through forgery, cashed those checks in the amount total of $600.00.  U.S. Bank allowed those checks to be cashed fraudulently without even calling Martha.  The person was found and charged.  He was already in jail for another offense.  Martha was eventually sent a letter by the investigative end of U.S. Bank.  They stated it was Marthas fault!  Martha did not establish any of the policies that allowed the forger to cash her checks.  U.S. Bank has treated Martha, a very long time customer of the Bank, with dishonor and disrespect.  U.S. Bank and its branch in Sandy should be ashamed of themselves and rectify this abomination immediately.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Sandy Branch at Sandy, OR
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