U.S. Bank, MAE ANNE AVENUE SAFEWAY BRANCH

Name:U.S. Bank, MAE ANNE AVENUE SAFEWAY BRANCH
Full Service Retail Office
Review: 2.5star957 client reviews
Location:5150 Mae Anne Ave
Reno, NV 89523

Washoe County
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Phone:775-746-4005
FDIC Cert:#6548
Established:08/16/2004


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

WHO/WHERE IS THE MANAGER: Worst customer service
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Somersett2010, Aug. 29, 2013

After 2 years of banking here I must say it is the worst customer service bank I have ever experienced.  Their motto here must be: CANNOT DO.

The lease imaginative team I have seen.  Absolutely leaderless with a manager that JUST DOES NOT CARE.

A few exceptions are:  The head teller who does a dozen different jobs at once.  Willie a teller. And Jeff Daly.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on U.S. Bank, Mae Anne Avenue Safeway Branch at Reno, NV
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