U.S. Bank, Madras Branch

Name:U.S. Bank, Madras Branch
Full Service Brick and Mortar Office
Review:608 client reviews
Location:42 S.W. C Street
Madras, OR 97741

Jefferson County
 

Phone:541-475-3811
Office Hours:Mon: 10:00 am to 5:00 pm
Tue: 10:00 am to 5:00 pm
Wed: 10:00 am to 5:00 pm
Thur: 10:00 am to 5:00 pm
Fri: 10:00 am to 5:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 10:00 am to 5:00 pm
Tue: 10:00 am to 5:00 pm
Wed: 10:00 am to 5:00 pm
Thur: 10:00 am to 5:00 pm
Fri: 10:00 am to 5:00 pm
Branch Deposit:$48,382,000
FDIC Cert:#6548
Established:1945-08-11


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

608 client reviews of U.S. Bank scored 2.5 out of 5.

John Boers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LostDutchman, Aug. 20, 2014

I have had two bad experiences with the lady manager at this branch. One involved a $50 counterfeit bill and the other involved a $19.95 service charge. This lady is sorely lacking in tact and common sense. I will be moving my various accounts elsewhere.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lakewood Branch at Lakewood, WA
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WORST banking experience I have EVER had
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by TrevorBriggs, Aug. 20, 2014

I do not have an account with US Bank,and after today I NEVER will. I had a STATE of Oregon issued check in the amount of $7400,that was stamped with payable through US BANK. I went into this branch because it is the closest to my residence to get it cashed. I walked in and was told since I didn't have an account they would need a thumbprint,no problem.After that the lady told me I would have to pay $5.00 to cash it,no problem. Then she came back and informed me that the bank did not have enough large bills to cash it,no problem.I told her twenty's would be fine because I was going right across the street to Wells Fargo to deposit it in my wife's account. She came back with my $7,400 in twenty's. She then told me that she would need to get an override with her manager because my STATE of OREGON issued driver's license was too new.I just had a birthday and my license expired in June so I had my license renewed in July.Then the manager came out to inform me that the bank did not have enough money to cover cashing my $7400 STATE issued check. Instead of informing me of any other options they told me basically to leave. So, I did, and went across the street to WELLS FARGO and opened my own account and deposited the money and had a POSITIVE experience with WELLS FARGO. I will NEVER RECOMMEND US BANK to ANYONE in the future. It was by far the MOST NEGATIVE EXPERIENCE I HAVE EVER HAD!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lake Grove Branch at Lake Oswego, OR
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Branch manager
Overall Rating
Office Environment & Staff
by anngregs, Aug. 14, 2014

I dropped off a deposit today and accidently wrote down the wrong acct number.  She called me to let me know that the acct number was wrong and which acct did i want it to go into.  I appreciate the fact that she called me to straighten that out, however I did not appreciate being scolded for my mistake!  Im not a 2 yr old and dont appreciate being treated like one.  I will never go back to this branch again.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, West Thunderbird Glendale Safeway Br at Glendale, AZ
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by ByeUSbank 2014-08-14 20:48:00
Had 2 $36 overdrafts, I'm ok with that I had an overdraft. Check went in that night. 4-$36 overdrafts next day. So $210 in overdrafts for $55. So after over 20 yrs at US Bank I've had enough of them stealing my money. Closing accounts tomorrow. Shame

US Bank hwy K Dardeene Schnucks. Ofallon Mo

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