U.S. Bank, LOMAS BLVD BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
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Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Disappointed with the Mortgage group
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by worstservice, Apr. 04, 2013
I have been trying to process my mortgage application with this bank for 9 months now. The rep is slow, the loan processing is slow and the overall lack of customer service is down right disappointing. I am currently out of pocket of over $750.00 and the excuses for the delays get bigger. Do not recommend this Bank. My first mtg closed in 4 weeks with another bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby worstservice, Apr. 04, 2013
I have been trying to process my mortgage application with this bank for 9 months now. The rep is slow, the loan processing is slow and the overall lack of customer service is down right disappointing. I am currently out of pocket of over $750.00 and the excuses for the delays get bigger. Do not recommend this Bank. My first mtg closed in 4 weeks with another bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Wait time and rudeness
Overall Rating
Waiting Time
Other Services
by maxine777, Jul. 26, 2011
Since taking over First Community Bank in Albuquerque, I have experienced elongated wait times. I use the drive through, 1 deposit for the company I work for can take up to 18 minutes to process. Why? Also, while cashing a check for my employer ( ck made to him and signed over to me to cash) and cashing a check for myself they will not separate the two checks because he has signed his check over to me. I then have to go into the bank and get change so I can separate them. I am angry enough to take my personal account out of this bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby maxine777, Jul. 26, 2011
Since taking over First Community Bank in Albuquerque, I have experienced elongated wait times. I use the drive through, 1 deposit for the company I work for can take up to 18 minutes to process. Why? Also, while cashing a check for my employer ( ck made to him and signed over to me to cash) and cashing a check for myself they will not separate the two checks because he has signed his check over to me. I then have to go into the bank and get change so I can separate them. I am angry enough to take my personal account out of this bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lomas Blvd Branch at Albuquerque, NM
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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