U.S. Bank, LAKEWOOD BRANCH

Name:U.S. Bank, LAKEWOOD BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:9310 Bridgeport Way Sw
Lakewood, WA 98499

Pierce County
View Other Branches
 
Phone:253-588-3988
FDIC Cert:#6548
Established:09/13/1993


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

John Boers
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by LostDutchman, Aug. 20, 2014

I have had two bad experiences with the lady manager at this branch. One involved a $50 counterfeit bill and the other involved a $19.95 service charge. This lady is sorely lacking in tact and common sense. I will be moving my various accounts elsewhere.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lakewood Branch at Lakewood, WA
9 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Lakewood branch cannot be trusted
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Jen214, Dec. 19, 2012

The manager had changed my address without my knowledge. She had no rights to access person information at all times without my presence yet she did so. She even CHANGED the information without me knowing she did so. When she froze the account, I never received a letter for notification. Further, their reason for freezing up the account was pathetic. Eventually it got to the legal's hands and they found nothing wrong and unfroze the account for me. This manager did not offer any sorts of help as to how I may proceed to unfroze the account. She simply said I had to go hire my own lawyer for help. She talked in circles when all her reasoning just doesn't make any sense as to why she suspect my action. I had to go to another branch to talk to their manager and he offered help 100%. He contacted me shortly and explain the legal advisers is viewing the case. It was unfrozen about a week later. If I were to really bring a law suit forward, there is no way they'll win the case. Even the manager from another branch called this manager up and told her how the account had no reason to be frozen, and again, she starts to talk in circle with him. He was thinking the same thing I was thinking. Therefore I will no longer do business with Lakewood US Bank simply because the manager cannot be trusted.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lakewood Branch at Lakewood, WA
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