U.S. Bank, LAKE ELSINORE STATER BROTHERS

Name:U.S. Bank, LAKE ELSINORE STATER BROTHERS
Full Service Retail Office
Review: 2.5star957 client reviews
Location:32281 Mission Trl
Lake Elsinore, CA 92530

Riverside County
View Other Branches
 
Phone:951-245-1410
FDIC Cert:#6548
Established:02/22/2012


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

BAD AND UNSKILLED SERVICE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by zicocaipi, Mar. 27, 2014

I am a kind of regular customer to the branch in Lake Elsinore, ca on Mission Trail..most of my business I do with the tellers, most times I see them doing nothing. I receive an item - check - I tried to deposit with the teller and she will not let me do it , no reasoning with her , she was just unskilled and plain ignorant...That item was written in spanish, -sent to me from overseas-I have done the same time of deposit many,many times and never a problem..her attitude made me walked away and opted to deposit through the ATM ,well she took it too personal and  she retrieved that same check from the ATM and put a hold on that check for days ,being vindictive  for no reason,since she felt I went around her rule and use the ATM. I have deposited many, many checks( bigger amounts) same as this type and never a problem. Its sad that they would do this to a person that banks regularly with them , at end of the day it is just plain unskilled on her part and I will change banks before my new statement gets generated.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lake Elsinore Stater Brothers at Lake Elsinore, CA
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