U.S. Bank, Highlands Ranch Branch

Name:U.S. Bank, Highlands Ranch Branch
Full Service Retail Office
Review:598 client reviews
Location:9376 South University Boulevard
Littleton, CO 80126

Douglas County
 
Phone:303-683-8930
Office Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Drive-up Hours:Mon: 7:00 am to 6:00 pm
Tue: 7:00 am to 6:00 pm
Wed: 7:00 am to 6:00 pm
Thur: 7:00 am to 6:00 pm
Fri: 7:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Branch Deposit:$81,660,000
FDIC Cert:#6548
Established:1995-05-15


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

598 client reviews of U.S. Bank scored 2.5 out of 5.

Inefficient and Unhelpful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WhyaUSBCustomer, May. 14, 2012

Staff talks a good and helpful story but fails to follow through and is ineffective in efficiently solving relatively simple account problems. No one appears to be in charge. Management seems untrained and lackadaisical and interested in bank profit as opposed to good, effective customer service. Fees are high and service is poor. Unfortunately, such poor service is becoming the standard for the banking industry.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Highlands Ranch Branch at Littleton, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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