U.S. Bank, FERNDALE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
DISHONEST BANK
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FEELINGCHEATED, May. 09, 2012
This bank raised my interest rate with no reason and without my knowledge and I only found out about it several months later.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ferndale Branch at Ferndale, WA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FEELINGCHEATED, May. 09, 2012
This bank raised my interest rate with no reason and without my knowledge and I only found out about it several months later.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ferndale Branch at Ferndale, WA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Terrible Customer Service
Overall Rating
Office Environment & Staff
by ReallyAngry, May. 09, 2011
I am appauled that the manager at the Ferndale, WA branch would rather I close my accounts (in excess of $350,000.00) rather than to try and work with me. I am not a risk to this bank. I have been a customer for over 10 years and felt that the manager there could have cared less if I ever came back. What ever happened to custoemr service?? I'm sure if you talk to the manager there, she'll know who you are talking about. There is no way she should be in that position - she does not know how to deal with peole and certainly does not consider the banks best interest. Her main theme was to prove her point, with no condiderations. So be it. There are other banks in town and I'll share my VERY NEGATIVE experience with everyone who will listen.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ferndale Branch at Ferndale, WA
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby ReallyAngry, May. 09, 2011
I am appauled that the manager at the Ferndale, WA branch would rather I close my accounts (in excess of $350,000.00) rather than to try and work with me. I am not a risk to this bank. I have been a customer for over 10 years and felt that the manager there could have cared less if I ever came back. What ever happened to custoemr service?? I'm sure if you talk to the manager there, she'll know who you are talking about. There is no way she should be in that position - she does not know how to deal with peole and certainly does not consider the banks best interest. Her main theme was to prove her point, with no condiderations. So be it. There are other banks in town and I'll share my VERY NEGATIVE experience with everyone who will listen.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Ferndale Branch at Ferndale, WA
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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