U.S. Bank, Cherry Creek Branch

Name:U.S. Bank, Cherry Creek Branch
Full Service Brick and Mortar Office
Review:887 client reviews
Location:200 University Boulevard
Denver, CO 80206

Denver County
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FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3159, view all, view on map
Total Assets:$456,025,829,000
Total Deposits:$357,200,076,000
Total Equity Capital:$46,717,988,000
Total Domestic Office Deposits:$327,047,060,000
Net Income:$6,038,411,000
Quarterly Net Income:$1,837,411,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:16%

Client Review

887 client reviews of U.S. Bank scored 2.5 out of 5.

Staff is so rude.....
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by usbankcherrycreeksux, Dec. 14, 2012

The staff at the Cherry Creek, Denver, Colorado branch is so rude I've contemplated starting an "I hate U.S. Bank" blog.

I hold an account in Cincinnati, yet each time I go in to cash a U.S. Bank check at the Cherry Creek branch, drawn from my account, they charge me $5.00 and then proceed to treat me like I'm a potential bank robber.

The Teller Supervisor (Karen Olson) is not only rude to her employees in front of the customer, she's completely rude to the customers.  

I stopped in one day to use the ATM and it was down.  I went inside and the teller (Ariel) made a 3 minute transaction into a 15 minute nightmare.  Including signing papers and her complaining about my transaction.  She then told me my license picture was awful and I should get a new one.

This bank needs a staffing overhaul.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Cherry Creek Branch at Denver, CO
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