U.S. Bank, BARRY ROAD BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Mrs. Samantha Smith
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sunshine1, Aug. 25, 2014
I had a terrible experience at the US bank on Barry Road on Saturday, August 23 inside the main lobby. I was treated like I was a terrible person from one of the lady representatives and also the Branch Manger inside the bank. I was made to feel as if I was not worth anything, and they spoke down to me. I have a Master's degree and make a great salary. Instead...I was treated as if they could have cared less about me, and I was inept. Now I am not going to be a customer of theirs because of the poor treatment placed upon me. Honestly...there was not an ...I am sorry....no communication....or any niceness from the lady. Instead there were gazing eyes from her....as if I was not even worth her time of day. Unfortunately...... this was one branch of the U.S. Bank of terrible treatment from two ladies. It is sad how just one person can turn you against a place.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sunshine1, Aug. 25, 2014
I had a terrible experience at the US bank on Barry Road on Saturday, August 23 inside the main lobby. I was treated like I was a terrible person from one of the lady representatives and also the Branch Manger inside the bank. I was made to feel as if I was not worth anything, and they spoke down to me. I have a Master's degree and make a great salary. Instead...I was treated as if they could have cared less about me, and I was inept. Now I am not going to be a customer of theirs because of the poor treatment placed upon me. Honestly...there was not an ...I am sorry....no communication....or any niceness from the lady. Instead there were gazing eyes from her....as if I was not even worth her time of day. Unfortunately...... this was one branch of the U.S. Bank of terrible treatment from two ladies. It is sad how just one person can turn you against a place.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by JennaLocal 2014-08-29 21:48:09
I have been banking with us for four years . I have found staff to be generally supportive and cooperative -,however I have had to diligent defend my money as I have been faced with numerous arguable fees . I'm tired of arguing with a bank about my money . U make it . They weasel ways to take it and one manager even said to me as her explanation " we ARE a FOR-Profit agency. " disgusting . That pretty much destroyed any of my desire to " bank. " with US that's why anyone smart with money put their money in other countries . America is going down. Because of banks - and their devious manipulative fees
by Moose061970 2014-08-30 15:17:05
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door
by Moose061970 2014-08-30 15:18:57
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door
MELODY, Thank you for your EXEMPLARY service.
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by LadyC, Feb. 13, 2013
Melody has been one of the most friendly and professional Bank personnel I have had the good fortune to deal with. She is caring, supportive and helpful. First met her about 3 or 4 years ago. I live in Canada, and through telephone calls and e-mails, she has always been prompt and most helpful. I have also met with her in the branch on a number of occasions.
On a scale of one to five, Melody is 'five plus' . I can not thank her enough for
all her help over the last few years.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby LadyC, Feb. 13, 2013
Melody has been one of the most friendly and professional Bank personnel I have had the good fortune to deal with. She is caring, supportive and helpful. First met her about 3 or 4 years ago. I live in Canada, and through telephone calls and e-mails, she has always been prompt and most helpful. I have also met with her in the branch on a number of occasions.
On a scale of one to five, Melody is 'five plus' . I can not thank her enough for
all her help over the last few years.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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