U.S. Bank, Anderson Hills Branch

Name:U.S. Bank, Anderson Hills Branch
Full Service Brick and Mortar Office
Review:887 client reviews
Location:7350 Beechmont Avenue
Cincinnati, OH 45230

Hamilton County
View Other Branches
 
Phone:513-624-2000
Office Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Drive-up Hours:Mon: 8:30 am to 5:00 pm
Tue: 8:30 am to 5:00 pm
Wed: 8:30 am to 5:00 pm
Thur: 8:30 am to 5:00 pm
Fri: 8:30 am to 6:00 pm
Sat: 8:30 am to 1:00 pm
FDIC Cert:#6548
Established:1971-04-14


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3159, view all, view on map
Website:www.usbank.com
Total Assets:$456,025,829,000
Total Deposits:$357,200,076,000
Total Equity Capital:$46,717,988,000
Total Domestic Office Deposits:$327,047,060,000
Net Income:$6,038,411,000
Quarterly Net Income:$1,837,411,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:16%
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Client Review

887 client reviews of U.S. Bank scored 2.5 out of 5.

A mess with an auto loan
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Ratley, Mar. 09, 2018

This branch's staff appears to be poorly trained and unclear about their own policies.  They have provided me with incorrect information about opening accounts and related interest rates for loans, provided me with incorrect forms for setting up loan payment from another account, and have no information about the Ohio BMV process where it intersects with the bank's loan process. These issues caused me to have to obtain temporary tags twice, submit documentation to authorize payment from my external account twice, and to drive to title office and license bureau twice simply to obtain plates.  One error and misdirection after another.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Anderson Hills Branch at Cincinnati, OH
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