TotalBank, Hialeah-Medley Branch

Name:TotalBank, Hialeah-Medley Branch
Full Service Brick and Mortar Office
Review:1 client review
Location:7208 N.W. 72nd Avenue
Miami, FL 33166

Miami-Dade County
 

Phone:305-982-3340
Office Hours:Mon: 09:00 to 16:00
Tue: 09:00 to 16:00
Wed: 09:00 to 16:00
Thu: 09:00 to 16:00
Fri: 09:00 to 18:00
Branch Deposit:$39,779,000
FDIC Cert:#21468
Established:1996-11-19


The Bank

Name:TotalBank
Concentration:Commercial Lending Specialization
Established:1974-03-05
FDIC Insurance:1974-03-05
Holden By:Banco Popular Espanol, S.A.
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:21, view all, view on map
Website:http://www.totalbank.com
Total Assets:$2,570,219,000
Total Deposits:$1,772,267,000
Total Equity Capital:$433,184,000
Total Domestic Office Deposits:$1,772,267,000
Net Income:$2,249,000
Quarterly Net Income:$2,249,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

1 client review of TotalBank scored 1 out of 5.

Micro Managing
Overall Rating
Office Environment & Staff
Waiting Time
by CharlesTaylor, Apr. 01, 2013

My name is Charles Taylor. I am the president of Metro Process Service, Inc. in 2009 or 20010 I opened a business checking account at your branch at 21 West Flagler St. This was very convient bacause my office is at 19 West Flagler St. and you provided 300 free transactions. I have had an account with City National Bank since 1990. I also have an account at TDbank. I never had a problem making a deposit until I banked at Total Bank and I only have the problem at the Total Bank at 21 West Flagler St. At that address I was called in by the manager and lectured to about the way some of my clients address their checks to me. I have had checks made out to "M.P.S." "Metro process" "Metro Process Svc" "Metro Process Service" and finally "Metro Process Service, Inc." I was instructed to have all my checks made out to Metro Process Service,Inc. because any other way might have been intended for some other company. I do not have total control over how my clients make out their checks to me. All my checks come to me in the mail with the work or as payment for an invoice. I responded that an important element in fraud was intent. I started taking my deposits to other Total Bank branches (inconvinent) and never had that problem nor have I ever had any other bank question my deposits. Today I had a check made out to Metro Process Service and I was told it had to be approved for lack of an "Inc." and the person who could approve it was not in. I took back my deposit and will take it to another branch tomorrow where it has never been an issue and I will not be made to feel like a criminal.
Sincerely,
Charles Taylor
President of M.P.S. OOPS, I meant Metro Process Service, Inc.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on TotalBank, Downtown Branch at Miami, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by Maria12121213 2014-01-09 22:20:56
I noticed that all Total Bank branches has 1star rating, and my husband hold an account with them. Their employees has no customer service skills and they manage to find an issue with every single deposit I make for him company. There is something wrong with their management but they don't seems to care.
by Maria12121213 2014-01-09 22:21:15
I noticed that all Total Bank branches has 1star rating, and my husband hold an account with them. Their employees has no customer service skills and they manage to find an issue with every single deposit I make for him company. There is something wrong with their management but they don't seems to care.
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