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The Huntington National Bank, VILLAGE SQUARE BRANCH
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69 client reviews
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| Name: | The Huntington National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/06/1866 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | HUNTINGTON BANCSHARES INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1175, view all, view on map |
| Website: | www.huntington.com |
| Total Assets: | $188,730,743,000 |
| Total Deposits: | $155,523,945,000 |
| Total Equity Capital: | $17,959,681,000 |
| Total Domestic Office Deposits: | $155,523,945,000 |
| Net Income: | $2,191,214,000 |
| Quarterly Net Income: | $302,975,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
69 client reviews of The Huntington National Bank scored 3 out of 5.
DO NOT LEASE A CAR THROUGH HUNTINGTON NATIONAL BANK
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MKE22, Jul. 02, 2012
Overall very poor customer service and follow-up. Not very good at managing account services and dealing with people. The call center staff is very poorly trained and not able to really help you. Even the managers are unsuccessful at fair business practices.
I was billed, and never got a piece of paper, an email, a notification, a phone call. Instead my manager did. I found out I owed 155.15, on a car I turned in 4 months earlier. They weren't willing to extend my due date based on their poor follow-up or review my history with them to see that I never missed a payment and payed up front. My family has a history banking with them for over 40 years, and haven't had a serious problem, until now. I would say that this bank is on the decline of:
a.) Customer Service
b.) Better Business Practices
c.) Ethically upholding their responsibilities as a bank
d.) Courteous and quick follow-up.
I will no longer be banking with them, ever.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Village Square Branch at Perrysburg, OH
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MKE22, Jul. 02, 2012
Overall very poor customer service and follow-up. Not very good at managing account services and dealing with people. The call center staff is very poorly trained and not able to really help you. Even the managers are unsuccessful at fair business practices.
I was billed, and never got a piece of paper, an email, a notification, a phone call. Instead my manager did. I found out I owed 155.15, on a car I turned in 4 months earlier. They weren't willing to extend my due date based on their poor follow-up or review my history with them to see that I never missed a payment and payed up front. My family has a history banking with them for over 40 years, and haven't had a serious problem, until now. I would say that this bank is on the decline of:
a.) Customer Service
b.) Better Business Practices
c.) Ethically upholding their responsibilities as a bank
d.) Courteous and quick follow-up.
I will no longer be banking with them, ever.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Village Square Branch at Perrysburg, OH
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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