TD Bank, HATFIELD BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1181, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $367,174,651,000 |
| Total Deposits: | $303,720,159,000 |
| Total Equity Capital: | $46,280,437,000 |
| Total Domestic Office Deposits: | $303,720,159,000 |
| Net Income: | $2,306,596,000 |
| Quarterly Net Income: | $384,572,000 |
| Return on Assets: | 1% |
| Return on Equity: | 5% |
| Quarterly Return on Equity: | 3% |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Worst mortgage / collections dept ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Scoobiedoo, Sep. 05, 2013
Tried to submit a proof of insurance. Escrow dept "never" received it, even after mailing it registered and having one of the branch office fax it over. After 4 months of sending the proof through various means, short of driving up to their office and hand deliver it, one of the customer reps was nice enough to take an email scan and forward it to their escrow dept. Now that the insurance is cancelled, you'd think they would correct the amount due, etc.
However, this is just the beginning of the nightmare. Now I have to deal with collections, who is threatening me with foreclosure, because they dont know how to recalculate and reassign payment amount. Having escalated twice, they dont call back, dont answer phone calls, etc.
This will be my last mortgage with TD bank and will never use any of their other services!
They are by far the worst bank ever.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Scoobiedoo, Sep. 05, 2013
Tried to submit a proof of insurance. Escrow dept "never" received it, even after mailing it registered and having one of the branch office fax it over. After 4 months of sending the proof through various means, short of driving up to their office and hand deliver it, one of the customer reps was nice enough to take an email scan and forward it to their escrow dept. Now that the insurance is cancelled, you'd think they would correct the amount due, etc.
However, this is just the beginning of the nightmare. Now I have to deal with collections, who is threatening me with foreclosure, because they dont know how to recalculate and reassign payment amount. Having escalated twice, they dont call back, dont answer phone calls, etc.
This will be my last mortgage with TD bank and will never use any of their other services!
They are by far the worst bank ever.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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worst bank in town
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by micki, Jun. 03, 2011
This is the worst bank around. TD bank is horrible with overdraft fees. They just keep adding them on and taking you money. There is never an alert that the deposit you just made is not available. They let you keep spending and never notify you that your account is in the negatiove numbers. they promised to put an alert on my account and failed to follow through.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby micki, Jun. 03, 2011
This is the worst bank around. TD bank is horrible with overdraft fees. They just keep adding them on and taking you money. There is never an alert that the deposit you just made is not available. They let you keep spending and never notify you that your account is in the negatiove numbers. they promised to put an alert on my account and failed to follow through.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
8 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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