TD Bank, 42ND & 9TH TIMES SQUARE BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1181, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $367,174,651,000 |
| Total Deposits: | $303,720,159,000 |
| Total Equity Capital: | $46,280,437,000 |
| Total Domestic Office Deposits: | $303,720,159,000 |
| Net Income: | $2,306,596,000 |
| Quarterly Net Income: | $384,572,000 |
| Return on Assets: | 1% |
| Return on Equity: | 5% |
| Quarterly Return on Equity: | 3% |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Awesome staff!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Georgia, Nov. 04, 2012
I live in Georgia but travel to NYC every other month to tend to my mother's financial issues. The staff at this bank has ALWAYS been very friendly and helpful. GREAT attitudes even when the bank is packed. Your customer service is EXCELLENT.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 42nd & 9th Times Square Branch at New York, NY
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Georgia, Nov. 04, 2012
I live in Georgia but travel to NYC every other month to tend to my mother's financial issues. The staff at this bank has ALWAYS been very friendly and helpful. GREAT attitudes even when the bank is packed. Your customer service is EXCELLENT.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 42nd & 9th Times Square Branch at New York, NY
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Downhill Fast!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by billrandle, Mar. 16, 2012
When TD Bank first bought Commerce Bank the outstanding customer service and reasonable fees continued, but it wasn't long before things changed. While Commerce Bank never let more than 3 people stand in a teller line, it's not uncommon to walk into the 42nd Street branch of TD Bank these days and be the 15th person in line. Meanwhile, there are employees standing or walking around apparently oblivious. I've even seen this on Friday at the end of a pay period, when customers are cashing and depositing payroll checks.
TD Bank is absolutely not "America's Most Convenient Bank" anymore. Times have changed and their customer service has gone down the toilet!! Their competitive edge has disappeared.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 42nd And 9th Branch at New York, NY
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby billrandle, Mar. 16, 2012
When TD Bank first bought Commerce Bank the outstanding customer service and reasonable fees continued, but it wasn't long before things changed. While Commerce Bank never let more than 3 people stand in a teller line, it's not uncommon to walk into the 42nd Street branch of TD Bank these days and be the 15th person in line. Meanwhile, there are employees standing or walking around apparently oblivious. I've even seen this on Friday at the end of a pay period, when customers are cashing and depositing payroll checks.
TD Bank is absolutely not "America's Most Convenient Bank" anymore. Times have changed and their customer service has gone down the toilet!! Their competitive edge has disappeared.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 42nd And 9th Branch at New York, NY
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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