TD Bank, 1800 Boston Road Branch

Name:TD Bank, 1800 Boston Road Branch
Full Service Brick and Mortar Office
Review:333 client reviews
Location:1800 Boston Road
Springfield, MA 01129

Hampden County
 

Phone:413-543-4933
Branch Deposit:$57,961,000
FDIC Cert:#18409
Established:1995-01-30


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1340, view all, view on map
Website:http://www.tdbank.com
Total Assets:$220,863,416,000
Total Deposits:$187,562,492,000
Total Equity Capital:$28,181,360,000
Total Domestic Office Deposits:$187,134,494,000
Net Income:$290,159,000
Quarterly Net Income:$290,159,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
 More...


Client Review

333 client reviews of TD Bank scored 2.5 out of 5.

Incompetence Plus at TD Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by patrickbrendan, Sep. 24, 2014

Tried to re-finance my home through TD Bank but the reprsentative was incompetent. I eventually went elsewhere.

The biggest problem I had was incredibly poor information associated with the establishing of a trust account. I was told that the trust needed certain language.  After two trips to the bank and 3 weeks time, I complied only to be told (twice) that the trust language was insufficient.  I was trying to put $500,000 into a TD account for this trust.  

Because of the delay and wrong advice, I went to Wells Fargo and in 45 minutes the trust account was set up.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Whitehouse Branch at Whitehouse Station, NJ
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customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bita, Sep. 22, 2014

TD bank is was a mistake that I made generaly I went back 3 timmes to finish one job and still is not done . TB bank Staff needs traning .Constantly need to call center to get traning while customer is sitting in front of them . I felt unsecure dealing with TB bank .Hope to transfer my money to other bank But staff are friendly polite But this is not why I go there .

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Longmeadow Branch at Longmeadow, MA
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Td bank Westbrook service by Matt Russo
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Flyfishing18, Sep. 10, 2014

Matt Russo went out of his way to help me with my debit card issue at the TD Bank in Westbrook. I had been into the bank twice and the issue had still not been fixed. Matt took the time and made a phone call so that I could make the purchases necessary for my business.  The girls on the teller line are fantastic, they get me in and out quick.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Westbrook Branch at Westbrook, ME
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