TD Bank, 1800 Boston Road Branch

Name:TD Bank, 1800 Boston Road Branch
Full Service Brick and Mortar Office
Review:309 client reviews
Location:1800 Boston Road
Springfield, MA 01129

Hampden County
 
Phone:413-543-4933
Branch Deposit:$57,961,000
FDIC Cert:#18409
Established:1995-01-30


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1338, view all, view on map
Website:http://www.tdbank.com
Total Assets:$217,626,166,000
Total Deposits:$185,124,163,000
Total Equity Capital:$27,485,463,000
Total Domestic Office Deposits:$184,257,452,000
Net Income:$964,045,000
Quarterly Net Income:$241,629,000
Return on Equity:3%
Quarterly Return on Equity:4%
 More...


Client Review

309 client reviews of TD Bank scored 2.5 out of 5.

The most convenient but worst service-oriented Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Romanholiday, Apr. 15, 2014

You call the branch and you will have at least 20 rings to talk to real person. You visit the branch and you have to wait
at least 10 min. to talk to someone.
The branch manager is icy cold, worst service-oriented. Never say I am sorry.
She does't have any consideration for the clients.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bedford Branch at Bedford, MA
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Poor Service, Impolite, Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JohnJR, Apr. 12, 2014

I went to the Wall St branch and it is very disorganized. I tried to obtain assistance from the male suits on the right who sit at empty desks. They all ignored me. Only one had a customer. They avoided eye contact. I asked one of them if I could get assistance. He said I had to wait for a customer representative and walked away. I waited about ten minutes and no one was assisting me. On the left side of the bank there were two female employees who seemed to be working much harder than the male suits. But I had no idea what they were doing. I observed customers arrive after me and they assisted them. I left frustrated and unassisted with my banking business. I will try another branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, 2 Wall Street Branch at New York, NY
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They lie, and then say it wasn't them!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by butchcassidy, Apr. 11, 2014

This bank will tell you one thing, then act upon something totally different and blame the other person for not giving the right info. This has happened many times, they all should be held accountable for anything one of their employees say, each is a spokesperson for that business. They stink, they lie and you pay the price...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bridgton Branch at Bridgton, ME
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