Synchrony Bank, Altamonte Springs Service Center Branch

Name:Synchrony Bank, Altamonte Springs Service Center Branch
Full Service Cyber Office
Review: 1.5star35 client reviews
Location:965 Keller Rd
Altamonte Springs, FL 32714

Seminole County
View Other Branches
 
FDIC Cert:#27314
Established:04/10/2023


The Bank

Name:Synchrony Bank
Concentration:Credit-card Specialization
Established:08/01/1988
FDIC Insurance:08/01/1988
Holden By:SYNCHRONY FINANCIAL
Charter Class:Savings banks, state charter, supervised by the FDIC
# of Branches:4, view all, view on map
Website:www.synchronybank.com
Total Assets:$109,577,000,000
Total Deposits:$83,515,000,000
Total Equity Capital:$12,165,000,000
Total Domestic Office Deposits:$83,515,000,000
Net Income:$2,001,000,000
Quarterly Net Income:$345,000,000
Return on Assets:2%
Quarterly Return on Assets:1%
Return on Equity:17%
Quarterly Return on Equity:11%
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Client Review

35 client reviews of Synchrony Bank scored 1.5 out of 5.

Superb
 5star Overall Rating
 5star Interest Rate and Cost
 5star Other Services
by FixedIncome, Feb. 03, 2024

The interest rate on their high yield savings accounts have provided quite a bit of income.  Bought a bunch of CDs too.  All easy to do. No fees or penalties paid ever.  Wound up getting some credit cards too.  Autopay has been flawless.  They are not our only bank but so far the best.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
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Living spaces synchrony: a trap don’t do it
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Macra, Jul. 07, 2021

I finance a couch and bed totaling around 2,000.00. I bought this furniture in 2020 and have been paying 100.00 a month. Well all of a sudden a promotional fee came on my acct., causing my balance to go from 1,400 to 1,700these people took 300.00 dollars of my payment and told me I missed a promotional. I don't swear but the devil is a liar. Not only are they charging promotional fees but they also are charging interest fees. This company is of the devil and I will never ever purchase anything else from this rip-off place. About time I will be able to payoff this furniture I would have to pay around 12,000 for what it actually cost 2,200.00 I will be paying only what this furniture cost little do this evil company know. Horrible horrible horrible! IF U EVER FINANCE BEWARE OF THE HIDDEN FEES... U WILL NEVER BE ABLE TO PAY THEM OFF WITH THEIR PROMOTIONAL FEES AND INTEREST FEES!


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Synchrony Bank, Synchrony Bank at Draper, UT
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Wouldn't let me register online via their Google Store account
 3star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Other Services
by Boltron, Oct. 27, 2018

I tried to register a Google Store account online via Synchrony Bank on 27 October 2018 but was unable. Then I was met a series of problems when calling customer service.

Very confused with this unverified phone number business.  Who would have ever thought a phone number, or lack thereof, could be a major problem?

The first call, a representative, Anna, sent me a verification code to our South Carolina exchange at the end of the call. Umm, to be used for what and where? LOL

The third call, same rep answered. Went through the same ordeal...I mean gah, may as well place a prison number on me and put me in a jump suit.  The overall tone of this woman with her 'Uh hubs' as if she didn't believe me, the interruptions and trying to talk over me.  Now I won't put up with it.

Well anyway, long story short, I have to wait another week to receive a letter from them but by that time, the account will be considered dormant.  After the problems today, this bank can consider themselves done.  No more! The card and the paperwork that came with it are shredded.  I'll just save back for what I want.  It's not worth blowing a gasket.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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