Santander Bank, N.A., Brockton Branch

Name:Santander Bank, N.A., Brockton Branch
Full Service Brick and Mortar Office
Review:57 client reviews
Location:25 Torrey St
Brockton, MA 02301

Plymouth County
 

Phone:508-588-3476
Branch Deposit:$25,791,000
FDIC Cert:#29950
Established:2002-02-19


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:702, view all, view on map
Website:www.santander.com
Total Assets:$74,819,276,000
Total Deposits:$52,071,195,000
Total Equity Capital:$12,909,243,000
Total Domestic Office Deposits:$51,474,126,000
Net Income:$78,805,000
Quarterly Net Income:$78,805,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

57 client reviews of Santander Bank, N.A. scored 1.5 out of 5.

Don't Waste Your Time At The Drive Up
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by laksmi, Aug. 22, 2014

I'm only giving them a one star because zero is not an option. The Scotch Plains Branch drive up has been lacking since it was Sovereign. I was excited it was switching to Santander in hopes it would be a better banking experience, no improvement! Plan on sitting there at least 10 minutes before anyone even acknowledges your presence!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Scotch Plains Branch at Scotch Plains, NJ
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Incompetence at its highest level
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by giorgi, Aug. 20, 2014

I have dealt with banks all over the world. This bank by far is the worst, most unorganized bank I have every had to deal with. They are arrogant and look for ways to complicate the simplest transaction.

They ask you for information that is irrelevant to the transaction, waste your time to at the end of the visit they tell you, you cant process the transaction. I hope someone files a class action suit against them.

They would not take our mortgage payment for 6 months. I emailed them and called them 3 times a month. They said it is a computer issue and would not affect our credit. At the end of 2 years, of them miscalculating payments, over charging us, threatening and harassing us, our credit was negatively affected and we had to pay higher rates because of their incompetence.

STAY AWAY FROM THIS BANK.



* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Santander Bank, N.A., Lincoln Branch at Lincoln, RI
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Incompetence at its highest level
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by giorgi, Aug. 20, 2014

I have dealt with banks all over the world. This bank by far is the worst, most unorganized bank I have every had to deal with. They are arrogant and look for ways to complicate the simplest transaction.

They ask you for information that is irrelevant to the transaction, waste your time to at the end of the visit they tell you, you cant process the transaction. I hope someone files a class action suit against them.

They would not take our mortgage payment for 6 months. I emailed them and called them 3 times a month. They said it is a computer issue and would not affect our credit. At the end of 2 years, of them miscalculating payments, over charging us, threatening and harassing us, our credit was negatively affected and we had to pay higher rates because of their incompetence.

STAY AWAY FROM THIS BANK.



* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Santander Bank, N.A., Lincoln Branch at Lincoln, RI
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