Santander Bank, N.A., Boston Charlestown Branch

Name:Santander Bank, N.A., Boston Charlestown Branch
Full Service Brick and Mortar Office
Review:72 client reviews
Location:437 Rutherford Avenue
Charlestown, MA 02129

Suffolk County
View Other Branches
 
Phone:617-242-2182
Branch Deposit:$86,191,000
FDIC Cert:#29950
Established:1962-06-20


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:674, view all, view on map
Website:www.santander.com
Total Assets:$83,094,906,000
Total Deposits:$60,242,671,000
Total Equity Capital:$13,418,228,000
Total Domestic Office Deposits:$59,627,701,000
Net Income:$151,915,000
Return on Equity:1%
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Client Review

72 client reviews of Santander Bank, N.A. scored 2 out of 5.

Property Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cilquecb, Mar. 13, 2017

I have been a customer with this bank since it was First Dewitt when my parents first moved into the area in 1961. I went to deposit (mind you) a check and they would not accept it because my nickname was included with my legal name.  I was talked to like I was trash and they didn't even acknowledge a relationship with my account.  Oh, but when they want you to open other types of accounts they can't be nicer.  I will never recommend this bank ever! I deposited my check in another bank I use.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., 667 Bloomfield Ave Branch at Bloomfield, NJ
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Great service, Wonderful Teller
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lalak, Feb. 19, 2016

I just move to the neighborhood. This is my First time at this branch. The service was great, beautiful branch, full of staff which I love about, I when in for cash deposit an check cashing. Happened to waited on a lovely teller. Go by the name Chenda, really acknowledgeable. It's alway good to have a teller that willing to listen to you, interact with while doing you deposit. I recommend this branch. Love it!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., Smith Street Branch at Providence, RI
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by Angle 2016-10-28 08:16:57
I got this Account back in September 2014, in Red Bank, NJ. But since I have Moved over to 3 Towns over, I go to another Branch. Very Nice Ladies there and Management I can say. I believe if you have a good disposition about your self you can  get along with just about anybody and everybody.
Terrible bank...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by callen83, Jan. 20, 2016

Ridiculous policies and they make you wait forever to offer little to no help. Even management doesn't have access to proper account information and customers have to wait while they call around to get appropriate info. After several ridiculous issues over the years, it is now time for me to look elsewhere for my banking needs.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., Grafton Branch at North Grafton, MA
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